This is a lovely BILINGUAL FRENCH/ENGLISH customer care role in which you will use your fluent French to support restaurant & hotel clients. The job hybrid with 3 days in the office a week and you will be supporting restaurants across France with any help that they may need to set up training etc. This is NOT a call centre role and instead focuses on personal contact and taking care, time and effort to help your customers with wherever they need. It's a lovely straight forward role and totally bilingual role. FRENCH Customer care
FRENCH Help Desk Customer Care
Office LOCATION: Hybrid role (3 days in the office. On site Car Parking Available
Language needed : French & English (fluent)
Salary : up to £35,000 (+ 10% bonus) and 5 weeks holiday ( there are plenty of other excellent benefits including free carparking )
Start date : asap
SHIFTS : 5 hour week on a shift system
Shifts cover 7am-6.30 Monday -Friday on a rota system. Occasional weekends shifts (all wfh) on a rota basis (1 week in 3)
You will need to have an interest and passion for customer care as well as fantastic language skills in order to liaise with clients across France.
This is a bilingual French/English role
Daily use of French
Able to provide technical support on the phone and via email regarding POS hardware and software
Manage and coordinate all training enquiries
Helping to set up printers and laptops
Previous customer care experience working with retail POS hardware & software
Fluent English & French