Overview
The post holder will provide administrative support to the Anticoagulation team and assist in the efficient running of the service. Excellent communication and organisational skills are essential. Knowledge of anticoagulation treatment is desirable but not required, as full training will be provided.
Responsibilities
1. Using the DAWN anticoagulation software system (training will be provided).
2. Carrying out general administrative and reception duties for the anticoagulation clinic.
3. Supporting the team by handling telephone enquiries professionally, accurately recording and relaying messages, and directing queries to the appropriate healthcare professional.
4. Processing inpatient and outpatient anticoagulation referrals in a timely manner.
5. Booking new and follow-up anticoagulation patients using the DAWN and IPM electronic systems.
About the Trust
Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.
We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.
Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job.
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