Job Description
Infinitek is recruiting a driven Team Leader to oversee daily operations, lead performance, and support people management within a busy conveyancing environment. You’ll inspire your team, drive productivity, and ensure high standards across service delivery and compliance.
Key Responsibilities:
* Lead, coach, and develop a high-performing team
* Manage performance, productivity, and workload distribution
* Drive continuous improvement and support change initiatives
* Handle client queries and ensure excellent service delivery
* Support recruitment, training, and development of team members
* Ensure compliance with policies, procedures, and SLAs