Overview
PLEASE READ - GP SURGERY EXPERIENCE REQUIRED - APPLICATIONS FROM PREVIOUS APPLICANTS WILL NOT BE CONSIDERED
We are looking for a 30hrs per week part-time Experienced medical receptionist to join our friendly medical practice located in Halesowen. The successful candidate will need to provide a first-class level of admin/reception and customer service to our patients and enjoy working in a reception environment. The role is demanding but rewarding as we are a busy GP practice serving approx. 9,300 patients; you will need to possess excellent communication, time management and multi-tasking skills.
Responsibilities
* Provide general assistance to the Practice team and project a positive and friendly image to the patients and other visitors, either in person or via the telephone.
* Deal with all general enquiries, explain procedures and make new and follow-up appointments.
* Using your own judgement and communication skills ensure that patients with no prior appointment but need urgent consultation are seen in a logical and non-disruptive manner.
* Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are complete.
* Enter patient information on the computer clinical system as required.
* Action tasks sent via workflow.
* Knowledge of EMIS Web is helpful; training will be given.
* Reception experience, team working, and communication skills.
Details
* Job locations: Feldon Lane, Halesowen, West Midlands, B62 9DR
* Date posted: 11 September 2025
* Pay scheme: Other
* Salary: Depending on experience
* Contract: Permanent
* Working pattern: Part-time
* Reference number: A0781-25-0001
Qualifications
* Experience – Experience working as a GP receptionist is essential for this role. Only applicants with experience will be considered.
* Knowledge of EMIS, Docman, AccuRx is essential.
* Qualifications – GCSE grade A to C in England and Maths. Good English written and language skills.
Disclosure
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
About Us
We are a well-established GP registrar training practice based in Halesowen across two sites. Serving a practice population of approximately 9,300 patients. We are looking for someone to join our team of excellent receptionists and administrators.
Employer details
Employer name: Feldon Practice
Address: Feldon Lane, Halesowen, West Midlands, B62 9DR
Website: https://www.feldonpractice.co.uk/
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