Wine Service Associate
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We are seeking a passionate and knowledgeable Wine Service Associate to join our team. In this role, you will be responsible for providing exceptional wine service to our guests, working closely with our chefs and sommeliers to create a seamless dining experience.
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As a Wine Service Associate, you will be the ambassador of our wine program, ensuring that every guest has a memorable and enjoyable experience. You will work closely with our Executive Head Chef, Restaurant Manager, and Head Sommelier to offer suitable wine pairings for our restaurants, delighting our guests by helping them choose the best wine to complement their food.
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Key Responsibilities:
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* Possess a professional, welcoming, and warm personality.
* Work with the Head Sommelier and chefs to ensure our aperitifs, digestifs, and wine are aligned to our food and guests' tastes.
* Create and update the wine list in coordination with chefs and the Head Sommelier.
* Understand the guest, who they are, their expectations, and how to effectively manage their part of the overall service experience to ensure repeat custom.
* Recommend food and wine pairings - advising guests on wines to suit their personal tastes and food choices.
* Inform guests about different varieties of wines and prices.
* Ensure wines are served at the right temperature and within the proper glassware.
* Serve water, aperitifs, digestifs, and wine, and clearing and replacing glassware as required.
* Ensure appropriate supply of clean glassware at all times.
* Update waiting staff on available wines.
* Communicate clearly, professionally, and concisely.
* Identify ways to improve sales or control costs.