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General manager

Ab Kettleby
SSP UK & Ireland
General manager
Posted: 9 March
Offer description

General Manager – Starbucks @ Belfast Airport

If you’re passionate about food and travel, you’ve come to the right place. We are the global food travel experts, offering something delicious for everyone—whether you’re flying, taking a train, or just passing by.

We work with more than 500 brands, from our own creations such as Upper Crust, Millie’s Cookies, Café Local, and Beer House, to well‑known franchises like M&S, Starbucks, Burger King, The Breakfast Club & BrewDog.

As a General Manager you’ll enjoy a competitive salary of up to £40,000 p.a. and the following benefits:

* Discounted meal on shift
* Colleague discount – up to 50%
* Friends & Family discount – up to 20% (T&C apply)
* Flexible working
* Management bonus scheme
* Access to digital GPs, 24/7 helpline for you & family
* Wellbeing support and family‑friendly leave
* Networks to support you: Neurodiversity, LGBTQ+ and many more
* Life assurance
* Apprenticeships and ongoing development opportunities
* Share incentive plan (SIP)


As General Manager You’ll

* Recruit and train the best people for your team, ensuring they have the capability to deliver above and beyond through operational and leadership development.
* Coach your team to be passionate about the products, build brand affinity, and provide customers with the right range, quality, and service to keep them coming back.
* Lead trade activity, using your expertise to grow sales and maximise profit.
* Deliver and sustain business change plans and resource‑planned activities, ensuring optimal staffing and continuous problem‑solving.
* Ensure the unit adheres to internal systems guidance.
* Build strong stakeholder relationships with clients and partners.
* Prioritise the safety of your colleagues, ensuring the unit always trades legally and that the team uses all available security tools.

SSP is proud to be an equal‑opportunity employer that seeks to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.

Start the best part of the journey with us!

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