Overview
Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? Mountain Warehouse has the perfect role for you!
Application Deadline: 31 October 2025
Department: UK Retail
Location: Keswick (KES)
Compensation: £12.21 / hour
Responsibilities
* As a Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience.
* Maintain high presentation standards and create a welcoming atmosphere while prioritising health, safety, and wellbeing.
* Team Collaboration:
o Work harmoniously with colleagues, fostering an inclusive and supportive team environment.
o Actively participate in team discussions and problem-solving, contributing ideas to achieve shared goals.
o Share knowledge and skills to support and train both new and existing team members.
* Operational Excellence:
o Assist in day-to-day store operations, ensuring compliance with company policies and procedures.
o Process transactions accurately and handle various payment methods efficiently.
o Keep the sales floor clean, organized, and visually appealing; ensure products are well stocked and displayed.
o Stay informed about product features, promotions, and pricing to provide accurate and helpful advice.
o Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.
* Customer Engagement:
o Build strong connections with customers, understand their needs, and provide tailored solutions.
o Address inquiries and concerns promptly and professionally, ensuring a positive experience.
o Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming atmosphere.
* Sales & Performance:
o Work with the team to meet and exceed sales targets and contribute to a high-performing environment.
o Support store management in identifying opportunities for growth and improvement.
Qualifications and qualities
* Committed to delivering outstanding customer service.
* Passionate about retail and eager to share that enthusiasm.
* Excellent communicators with a friendly and approachable demeanour.
* Energetic, driven, and determined to complete tasks effectively.
* Team players who are reliable and trustworthy.
What’s in it for you?
* Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and additional rewards on top of base salary
* 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
* 28 days annual leave, including Bank Holidays
* Access to Employee Assistance Programme, and a Colleague Hardship Scheme
* Generous Colleague Referral Incentive
* Auto-enrolment Pension scheme
* A stable, successful and supported environment
* Length of service awards
You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!
Employment details
* Seniority level: Entry level
* Employment type: Part-time
* Job function: Sales and Business Development
* Industries: Retail
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