French speaking Travel Operations Executive
Location: Edinburgh
Hybrid working system after probation
Salary: from £28,000 to £32,000 per annum depending on experience
Ref: 5216FO
A well-established International Tour Operator.
Main Duties
* Providing exceptional customer service to clients and prospective groups travelling throughout the UK & Ireland
The Role
* Organise group trips according to clients’ needs and submit relevant quotations
* Reserve all suitable services at competitive rates
* Handle inbound communications and respond accordingly
* Respond and deal to all queries in a timely and efficient manner
* Work with internal departments to ensure the business is run efficiently
* Gain continuous knowledge of holiday group requirements and offers
* Negotiate supplier rates and always buy at the best possible price
* Attend familiarisation trips, trade fairs and meetings as directed.
The Candidate
* Fluent in French (written and spoken) essential
* Experience working with tour operators or similar service provider is essential
* Good knowledge of UK as a destination and its tourism products
* Positive, problem solver, confident and dynamic personality
* Good team player / Excellent communication skills
* Excellent attention to detail / IT literate
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