We are recruiting an HR Systems Administrator to support the ongoing management, maintenance and development of a cloud-based HR system. Reporting to the HR Systems Manager, this role provides first‑line support, troubleshooting, testing, user training and system improvements across all HR modules. This is an excellent opportunity for someone with Oracle HCM experience who enjoys problem solving, supporting users and contributing to ongoing enhancement projects.
Responsibilities
* Act as first‑line support for HR system queries through the helpdesk.
* Respond to tickets, provide accurate information and escalates where required.
* Troubleshoot technical issues, identify root causes and implement solutions.
* Support testing cycles for new functionality, patches and upgrades across all system modules.
* Assist with bulk data uploads and ensure accuracy of changes.
* Create and maintain training materials, process maps and user documentation.
* Deliver training sessions and refresher workshops to HR and business users.
* Keep documentation up to date and support change activities.
* Provide insights and feedback to support continuous improvement initiatives.
* Make minor system configuration changes where appropriate.
* Contribute to system data retention and compliance activities.
* Produce ad-hoc reports for HR and business stakeholders.
Qualifications
* Experience with HR systems, ideally Oracle Cloud HCM or Oracle Fusion HCM.
* Ability to write and execute test scripts, support UAT and report on outcomes.
* Experience creating reports within Oracle HCM.
* Strong Excel skills and good proficiency across MS Office.
* Experience providing first‑line support for system queries.
* Strong communication skills with the ability to explain processes clearly to users.
* Analytical mindset with the ability to resolve issues efficiently.
* Ability to prioritise, multitask and work both independently and as part of a team.
* Awareness of GDPR.
* Knowledge of HR processes is desirable but not essential.
* Experience using Visio is an advantage.
If you are looking for a hands‑on role where you can support users, improve HR system processes and contribute to ongoing enhancements, we would welcome your application.
Location: Stevenage, England, United Kingdom.
Seniority Level
* Entry level
Employment Type
* Full‑time
Job Function
* Information Technology
Industries
* Data Infrastructure and Analytics
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