Job Description - Rate : GBP (Apply online only)/day Inside IR35 (negotiable) Technical Quality of Acceptance Manager - Spanish Speaking - Country Management and Remediation Location: London (Fully Remote) Role Description: The International Client Services - Technical Quality of Acceptance (TQA) Manager is responsible for leading and supervising all related technical acceptance enablement activities as part of their assigned county/ies, leveraging a strong trend and root cause analysis approach, while orchestrating the required support from specialised partnering teams to achieve successful remediation and country acceptance health targets. The role holder is accountable for working with Stakeholders, representing the TQA project by providing regular country updates, including challenges and wins to direct management and senior internal stakeholder clients. The TQA Manager stays on top of all the project activities in the assigned countries and is the primary contact for issues and challenges arising from the portfolio of merchants they are responsible for. This role requires payments knowledge in the financial services industry, ideally from a scheme, or an acquiring background in the acceptance or acceptance related field, ensuring smooth and consistent deliveries, while understanding and fixing technical problems raised during payment checkout at POS terminals and ecommerce websites. Responsibilities Manages techni...