Job Description
AutoGrab is a leading automotive technology company transforming how vehicles are valued, sourced, and sold. Founded in Melbourne in 2020, we’ve built an AI-driven platform that enables dealerships, finance providers, and insurers to make smarter, faster, and more profitable decisions.
Our software powers intelligent vehicle pricing, inventory management, and customer retention strategies across thousands of users, with operations spanning Australia, New Zealand, Malaysia, and now expanding into the UK. Backed by global data partnerships and a relentless focus on innovation, AutoGrab is redefining the way the automotive ecosystem connects and transacts.
Ranked #19 in the 2024 Deloitte Tech Fast 50 and recognised among Australia’s Top 100 Fast Starters and LinkedIn’s Top 25 Startups, AutoGrab is one of the fastest-growing tech companies in the region — and we’re just getting started.
Role Overview
As a Customer Support Specialist, you’ll be the primary contact for our customers — guiding onboarding, resolving enquiries, and building durable relationships that drive adoption and retention. This is a hands-on, phone-forward role ideal for people with call centre, customer support, or dealership service advisor backgrounds who lov...