Babington is currently supporting Marco Paul with a Business Admin apprentice for their office in Broxburn. Home and garden online retailer, selling across 16 different online marketplaces including Amazon, B&Q, The Range and Temu. We operate in Broxburn, dispatching orders from our 100,000² ft warehouse. \nThis is a brand new role through Babington that will allow you to learn all the necessary skills within the Customer Service and Marketing teams within our office and be fully upskilled across the teams. \nThe main aspect of this role will be working on expanding and enhancing our existing ecommerce sales channels and customer care involved on these channels.\nA good grasp of English and knowledge of writing short, descriptive, and engaging text is also preferred. The successful applicant will begin in our Customer Service department, and once fully trained and confident will move on to learn all tasks involved in our listing department. \nAs part of a varied and comprehensive role, the successful candidate will be undertaking a variety of duties including:\nâ¢\tPerforms clerical duties, including, but not limited to, answering calls, replying to customer queries across a variety of platforms, interacting with clients, visitors, and vendors\nâ¢\tPhotocopies, scans, and files appropriate documents\nâ¢\tAnswers customer questions and confirms customer orders\nâ¢\tProcessing of returns received into our warehouse\nâ¢\tProblem solving issues surrounding faulty stock for customers\nâ¢\tCreate listings of items on multiple marketplace channels\n\nWe like to give back to our employees as much as possible. We have bonusâ schemes available twice a year, family fun days/BBQs plus additional âFun Fridaysâ where we have competitions, games and prizes to be won. The successful candidate will be working towards achieving their Business Admin SCQF 6.\n\nApplicant must be a hardworking and actively focused individual willing to work collaboratively with our small team on pushing the business forward. â¢\tPrevious experience in a related field is preferred\nâ¢\tSelf-Driven\nâ¢\tExcellent Customer Care Skills\nâ¢\tExceptional Communication Skills\nâ¢\tProficiency in Microsoft Office Programs\nâ¢\tAttention to Detail\nâ¢\tExcellent Typing Skills\nâ¢\tStrong Problem-Solving Skills\nâ¢\tExcellent Organisational Skills\nâ¢\tHighly Motivated and Ability to Prioritize Efficiently\nâ¢\tAbility to Work Alone or As Part of a Team\nâ¢\tEnthusiastic and Reliable\nâ¢\tKnowledge of Basic Office Management Procedures\nâ¢\tReliable