Technical Advisor Our Redditch based client is looking for a Technical Advisor to join their team. Your role will be to provide general support as part of the Technical Support team and deliver product related assistance across a range of security and safety systems, including CCTV, fire alarm, access control, and smart security products. Supporting both internal teams and external customers, assisting with testing and evaluating new, existing, and returned products to ensure all systems operate in line with their specifications. As a Technical Advisor, you will need to have/be: * Positive attitude towards the company and its products * Excellent analytical and problem-solving skills * Outstanding written and spoken communication skills * Organised and structured working style * Positive, customer-focused, service-oriented personality * Excellent PC literacy, including MS Office packages * Strong ability to manage clients and client expectations * Proactive and able to work on own initiative * Ability to work effectively as part of a team * Basic electrical understanding Details: * Salary: £29, 000 * Working Hours: 40 hours per week Monday - Friday * Location: Redditch (on site) * Duration: Permanent Role of Technical Advisor: * Respond to customer enquiries, primarily via telephone and e-mail * Resolve customer technical issues through diligent research, reproduction, and troubleshooting ...