Account Manager – Facilities by ADF
Join a dynamic, London Stock Exchange listed company in Bridgend, South Wales, to support TV and film production teams with premium vehicle hire services. This full‑time, permanent role offers a starting salary of £29,400 per annum plus benefits.
Location & Hours
Bridgend, South Wales – 09:00 – 17:00 Monday to Friday (with flexibility due to the nature of the role). Occasional travel and overnight stays will be required.
Key Responsibilities
* Serve as the primary point of contact for TV/film productions, ensuring seamless day‑to‑day management of facilities.
* Take ownership of client accounts, delivering an end‑to‑end service of the highest standard.
* Oversee on‑site teams, managing schedules, cover, and any arising issues.
* Maintain a clear and consistent flow of information between production teams and internal departments to enable exceptional service delivery.
* Work closely with the ADF Logistics team to ensure all production movements are timely and efficient.
* Prepare spend reports and advise productions on budget considerations and additional expenditures.
* Manage account financials, ensuring timely invoice payments and minimal debt.
* Conduct site visits to meet clients and Heads of Department (HODs), building strong, lasting relationships and gathering valuable feedback to enhance our services.
* Proactively network to expand and develop your client base.
Requirements
* Excellent communication and relationship‑building skills.
* A proactive, “can‑do” attitude and the ability to work well under pressure.
* Exceptional attention to detail and strong organisational skills.
* Proficiency in IT, including Excel and Word.
* The ability to prioritise workloads and thrive in a team environment.
* Flexibility with working hours and a talent for identifying opportunities through networking.
* Background in transport or logistics is advantageous but not essential.
Benefits
* 28 days of paid holiday (inclusive of Bank Holidays); increases with length of service.
* Company Pension Scheme.
* Life Assurance Cover.
* Access to an Employee Assistance Programme.
* Free eye tests.
* Access to exclusive discount schemes.
* Potential to join a Private Health Scheme after completing your probationary period.
Application Process
To apply for this Account Manager opportunity, click ‘Apply’ now and submit your CV. Facilities by ADF is committed to delivering exceptional service through investment in people and fleet development.
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