Overview
Are you an experienced telesales professional with a knack for leadership and a passion for driving results? This role as a Telesales Team Leader in Tredegar, South Wales, offers a dynamic and rewarding environment where your skills and experience will shine.
Responsibilities
* Imagine leading a motivated team of Telesales Representatives across the UK and Europe, guiding them to exceed sales targets and deliver exceptional customer service.
* This position not only allows you to leverage your telesales expertise but also to develop and mentor a team, fostering a high-performance culture.
* The role demands a proven track record in telesales or customer service, coupled with experience in leading and coaching staff.
* Strong communication and interpersonal skills are essential, as is the ability to manage multiple priorities and adapt to changing business needs.
* Familiarity with CRM systems is essential as you will need to analyse performance data and identify areas for improvement.
Benefits
* Competitive salary and a comprehensive benefits package, including a defined contribution pension scheme, Perkbox membership, and free on-site parking.
* Enjoy 25 days of annual leave plus public holidays, with a defined shutdown period between Christmas and New Year.
* Your wellbeing is a priority, with access to a cash plan, an Employee Assistance Programme, and a comfortable rest area with free hot and cold drinks.
This role is more than just a job; it's a chance to make a significant impact within a supportive and forward-thinking company. If you are driven, dependable, and ready to take your career to the next level, this could be the perfect fit for you
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