Job description
Full Time, permanent, 37 hours per week, Monday to Friday
Colchester Borough Homes is looking for an enthusiastic and motivated Anti-Social Behaviour Officer. Working within the Community Safety Team as a specialist officer you will be required to have a knowledge of both enforcement and preventative action when dealing with anti-social behaviour as well as experience of managing a caseload and preparation of legal documentation.
You will be required to have a passion for providing a holistic approach to working with both perpetrators and witnesses of anti-social behaviour.
Excellent written and verbal communication skills and able to demonstrate a good knowledge of IT systems are also essential.
Key Responsibilities:
1. Proven ability to undertake enforcement action ensuring that cases are regularly monitored, customers updated and appropriate actions are taken
2. Delivering excellent customer service to prevent anti-social behaviour, working with perpetrators to change behaviour and supporting victims to ensure that we resolve cases effectively and as quickly as possible.
3. Working closely with partner agencies to create and maintain sustainable communities.
We offer a range of benefits which include:
4. Local Government Pension Scheme with a 20.8 % employer contribution
5. Excellent training, development, and progression opportunities
6. Generous annual leave entitlement, 23 days annual leave (increasing to 26 days after 5 years’ service), plus bank and public holidays and two extra company holidays during the Christmas period.
7. The opportunity to buy up to another 5 days holiday, subject to conditions
8. Access to the Employee Assistance Programme
9. Provision of a smartphone and laptop
10. Discounted gym member - corporate membership rate at Leisure World and the Northern Gateway.
11. 1 Volunteering Day per year
12. Free Flu Jab
13. Exceptional flexible working arrangement
14. Agile Working at Colchester Borough Homes means having some flexibility about when, where and how we work to best meet the needs of our role and service area.
Other employee benefits include payment of a professional subscription, Free yearly eye tests plus a contribution towards glasses for VDU use.
For further job details please click .
Interested? For an informal discussion please contact: Nathan Suley, Community Safety Manager on 07776497137.
A full clean driving licence and use of a vehicle is essential.
Interview date to be confirmed.
Equality & Diversity Commitment
Colchester Borough Homes are an equal opportunities employer. As part of our continued commitment to Equality and Diversity, and our workforce accurately reflecting the community we represent, we welcome applicants from all backgrounds, and applicants who have status as an individual with a physical or mental disability. We are a Disability Confident Employer and a Mindful Employer. We also hold accreditations for Working Well, Investors in People Gold status and the Armed Forces Covenant.
How to apply:
Step 1 – Read the advert, Job Accountability Statement and Person Specification
Step 2 – Click ‘Apply online’ below and complete the application form in full, ensuring that you indicate how you meet the criteria contained within the Person Specification
Step 3 – Press ‘submit’