Shift Leader - Eynsham Esso Express at Tesco
Join to apply for the Shift Leader - Eynsham Esso Express role at Tesco.
Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. Additional payments may also apply depending on location. It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues; therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.
This role leads from the front with your colleagues.
Responsibilities
* Work in a fast paced fulfilment environment where no day is the same.
* Take ownership of Delivery activities by running the daily operation, co-ordinating the team to deliver a seamless home shopping delivery experience.
* Prioritise workload to ensure the equipment and the loading of the vans ensure a smooth doorstep service for customers.
* Constantly look for ways to improve service & safety in your centre through on the job coaching and feedback to others.
* Have a great understanding of how your centre is performing and support Managers to deliver practical actions for improvement by taking a hands on approach.
* Guide, coach and oversee colleagues to ensure colleagues are in the right place, at the right time and doing the right tasks.
* Responsible for the day to day replenishment operation in the centre, ensuring deliveries are taken in, worked and the centre is clean and tidy.
* Able to build strong long lasting relationships with colleagues to create a team spirit, encouraging them to be at their best.
* A clear communicator and use a variety of methods to keep the team well informed.
* Confident in leading the team and communicating with visitors, contractors and security team.
* Flexible in the way you think, making decisions efficiently and handling change to ensure everything we do is right for the customers and colleagues.
* Energetic, driving and motivating others to deliver beyond expectations and effectively balance priorities.
* Always looking for ideas and opportunities to serve our customers, communities and planet a little better every day.
You will be responsible for
* Coordinating the team to deliver great availability for customers and safe operations: completing duty cover and ensuring decisions are right for customer, colleagues and safety.
* Being the go-to person for colleagues in the absence of a Manager for day-to-day operational queries.
* Supporting Managers to co-ordinate seasonal, community and charity events, creating a great inclusive atmosphere.
* Ensuring the centre is always clean, tidy and well presented.
* Co-ordinating colleagues, ensuring they deliver daily priorities and have their breaks at the right time to fit around operational requirements.
* Being knowledgeable about the centre and our results, coordinating others to deliver practical actions to make improvements.
* Following company health and safety routines and ensuring colleagues do the same.
* Delivering communication to the team when there are cascades from management.
* Looking at ways to simplify operations and sharing ideas with the Manager.
* Covering Team Manager absence/days off by coordinating activity across trading areas.
* Always putting the customer first and considering them in everything you do.
* Recognising and celebrating colleagues’ achievements.
* Understanding and removing obstacles to delivering great service/availability.
* Communicating with picking and delivery teams as required.
* Overseeing the day-to-day operation of the colleague shop.
You will need
* Working with other stores in the local area to achieve shared success
* Building strong relationships with customers and colleagues
* Being flexible, making decisions and handling change
* Maintaining your energy and staying fit for life
* Continuously seeking ideas to improve Tesco
What’s in it for you?
We offer excellent benefits that help make Tesco a great place to work. These include but aren’t limited to:
* Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
* Request flexible working from day one
* Colleague discounts: 10% off and 15% at pay day weekends with the Colleague Clubcard
* Access to free wellbeing services and resources
* Life cover of five times your pay and a pension with matching contributions up to 7.5%
* Options to suit you, including discounts and cycle to work schemes
* Uniform provided and life moments support
* Access to colleague networks and information about benefits
About Us
Our vision at Tesco is to become every customer’s favourite way to shop. Our core purpose is “Serving our customers, communities and planet a little better every day.” We are committed to diversity, equity and inclusion and provide a fully inclusive recruitment process. We support flexible working and aim to create an accessible environment for all candidates. We’re proud to have Disability Confident Leader accreditation.
For more information about Tesco, visit www.tescoplc.com
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