Job overview
We have an excellent opportunity for a motivated and well-organised individual to join our Musculoskeletal (MSK) Therapies Department as an Assistant Medical Secretary.
In this role, you will provide administrative support, working closely with the Secretarial Team and Advanced Physio Practitioners. You will be involved in supporting a busy clinical service, gaining exposure to complex terminology and developing a strong understanding of pathways and patient care processes.
This is an opportunity to build your administrative skills within a supportive and collaborative team, while contributing to the effective and efficient running of a fast-paced clinical department.
The post is based onsite at Clifton Park Chapel.
We look forward to receiving your application.
Main duties of the job
Utilise strong administrative and audio-typing skills, supported by relevant experience or qualifications, to produce accurate clinical correspondence.
Print, process, transmit, and distribute patient correspondence and results letters, ensuring deadlines are met and items are sent promptly to the post room where required.
Provide timely and precise audio typing to support the Advanced Physiotherapy Practitioners and the wider clinical team.
Demonstrate excellent organisational skills, with the ability to manage and prioritise a varied and demanding workload.
Work confidently and efficiently with minimal supervision, using initiative to meet service needs.
Maintain effective communication with members of the medical secretary team and wider staff.
Adhere to strict standards of confidentiality, data protection, and professionalism at all times.
Actively participate in training and development opportunities to enhance skills and knowledge.
Contribute positively to a supportive, flexible, and motivated team environment.
Communicate clearly and professionally with patients, demonstrating a confident and courteous telephone manner.
Working for our organisation
Trust Information Pack:
Our benefits
We offer a range of benefits to support our staff including:
·Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
·27 days holiday rising to 33 days (depending on NHS Trust service)
·A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department/manager.
·A variety of different types of paid and unpaid leave covering emergency and planned leave
·Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
·NHS Car Lease scheme and Cycle to Work scheme
·An extensive range of learning and development opportunities
·Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Detailed job description and main responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: .
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
Person specification
Qualifications
Essential criteria
Experience
Essential criteria
Desirable criteria
Skills
Essential criteria