Overview
As a Business Associate on the Payment Rails Product Development team, you will aid in the analysis and enhancement of payment processes within the Payments organisation. You will work closely with cross-functional teams to shape the future of strategic payments platforms and ensure ongoing success. The Business Associate will assist in analysing, designing, and implementing payment solutions to enhance the efficiency and effectiveness of payment processes. This role involves working with IT, finance, and operations teams to gather requirements, analyse data, and support the development and implementation of payment systems.
Responsibilities
* Identifies and documents business requirements through interactions with stakeholders, including interviews and workshops.
* Analyses business processes and systems to identify areas for improvement. Documents requirements, specifications, and business processes in a clear and concise manner.
* Collaborates with stakeholders and technical teams to design solutions that meet business needs, including use cases, process models, and functional specifications.
* Acts as a liaison between business stakeholders and technical teams, ensuring clear communication and understanding of requirements and solutions.
* Assists project managers in planning, executing, and monitoring projects, including tracking progress, managing risks, and ensuring deliverables meet business requirements.
* Participates in testing to ensure solutions meet business requirements, including creating test plans, conducting tests, and validating results.
* Identifies opportunities for process improvement and optimization and recommends solutions to enhance efficiency and effectiveness.
* Creates reports and dashboards to provide insights into business performance and support data-driven decision-making.
Qualifications
* Expertise in business analysis.
* Experience in end-to-end product lifecycle using Agile methodologies.
* Understanding of SWIFT message types and ISO 20022 MX format.
* Proficient knowledge of the product development life cycle.
* Proactive approach and ability to innovate to deliver new insights, tools, and process efficiencies.
* Experience in product life cycle activities including discovery and requirements definition.
* Strong analytical skills and ability to work in a fast-paced environment.
* A collaborative mindset and confident communication across diverse stakeholders.
* Curiosity to dig into complex scenarios to identify root cause and efficiency opportunities.
* Creative problem solving.
* Proficiency in Confluence, SharePoint, Microsoft Excel, PowerPoint, Visio, and Outlook.
* Preferred qualifications: a qualification such as BCS or IIBA.
* Experience in Payments or the Financial Services industry.
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