**Initial 6 month contract - This is not a Project management/BA role - they are requiring a client Operations/Client Service Manager from the buy-side who has worked on this type of project**
Seeking a highly organised and proactive Client Service professional who had supported/run the design, implement, and embed a comprehensive contract management and governance framework across the department. This role will play a key part in enhancing control, transparency, and operational efficiency across contract lifecycle processes.
Key Responsibilities
Contract Framework Design & Implementation
* Design, implement, and document an end-to-end contract management framework across Distribution Services and Client Operations
* Cover a range of contract types including distribution agreements, rebate agreements, and ring-fencing agreements
* Define clear ownership, responsibilities, and standard operating procedures
Contract Management & Optimisation
* Partner with project teams to migrate all legal contracts into a centralised repository
* Review existing rebate agreements to assess relevance and identify opportunities to terminate legacy or redundant contracts
* Support the UK team with rebate contract management where required
Governance & Compliance
* Collaborate with Financial Crime/AML teams to ensure all active agreements meet anti-financial crime requirements
* Establish and embed governance standards aligned to regulatory and internal policy expectations
* Transition the framework into business-as-usual (BAU) with clear ownership and long-term sustainability
Training & Adoption
* Develop training materials, user guides, and supporting documentation to enable BAU adoption
* Deliver training sessions to stakeholders and end users
Skills & Experience
* Strong organisational skills with experience in documentation and process design
* Experience working with legal agreements, contract lifecycle management, or governance frameworks
* Familiarity with contract execution or document management systems (e.g. DocuSign or similar)
* Excellent stakeholder management skills across multiple teams and functions
* Ability to deliver training and produce clear, user-friendly materials
* Understanding of AML / financial crime requirements (or ability to quickly build knowledge)