Overview
BaxterStorey are looking for Hospitality Assistant to join the team at the Addleshaw Goddard. Mon - Fri Hospitality Team Member.
Key responsibilities
* Support in overseeing daily operations of the café, including opening and closing procedures
* Maintain a polished and professional environment that reflects the standards of the firm
* Coordinate the café team to ensure prompt, courteous, and professional service
* Oversee food and beverage preparation to ensure consistency, quality, and compliance with health standards
* Handle customer inquiries, complaints, and feedback professionally and promptly
* Manage inventory, stock rotation, and daily ordering to ensure availability with minimal waste
* Maintain cleanliness, safety, and hygiene standards in the café at all times, including mandatory food safety checks and paperwork daily
* Collaborate with the café manager and head chef on promotions, menu updates, and process
* Support in fostering a positive and productive work environment
* Liaise with facilities and catering teams to support internal events, meetings, and client functions where required, and is amplified by our people.
Desirable skills
* Excellent product knowledge (food/beverage)
* Excellent communication skills
* Takes the initiative
* Excellent time management
* Supportive / Team player
* Strong presentation skills
* Excellent customer care skills
Additional information
We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to "set the standard and to be recognised for having the most inclusive culture in hospitality". Join us and bring your unique perspective to our team.
Values
BaxterStorey Values: ALWAYS VISIONARY — We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail. WHOLEHEARTEDLY POSITIVE — We are up-beat, motivating and inspiring. Our love for what we do radiates through our work.
Benefits
* 28 Days holiday including bank holidays
* Plus your birthday off
* 3 volunteering days
* 3 days grandparent leave
* 24 weeks enhanced maternity leave
* Secondary carer leave
* Wedding/commitment day leave
* Free meals on shift
* Bespoke training and development opportunities
* Apprenticeships opportunities for all experience levels
* Pension and life insurance
* Discounts available on our Perkbox app; high street shops, holidays & cinema
* Wellbeing hub
* Access to employee assistance programme
* Cycle to work scheme
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