Job Title: Learning & Development Co-ordinator
Salary: £27,702 per annum
Location: Telford and Stafford
Hours: 36 hours per week
Contract type: Fixed Term for 6 months
The role
As a Learning & Development Co-ordinator, you will play a key role in delivering a positive, customer-focused learning experience across the organisation, with a primary focus on LMS administration, compliance training and online learning.
You will ensure learning records are accurate, timely and audit-ready, while also supporting the design, coordination and communication of engaging learning opportunities.
Acting as a first point of contact for People Development & Culture queries, you will provide clear guidance, effective signposting and a responsive service to colleagues across the Group.
Key Responsibilities
* Act as the first point of contact for People Development and Culture queries, providing timely, clear and supportive responses
* Manage the People Development inbox, training calendar and room bookings
* Support the coordination of corporate and management induction activities including bookings, materials and learner communications
* Provide on-site support for training events as required
* Monitor attendance and compliance, escalating risks where appropriate
* Upload registers, certificates and learning evidence accurately and promptly
* Own the day-to-day management of the LMS, ensuring content, course pages and records are accurate and up to date
* Provide first-line LMS support and troubleshooting, escalating technical issues where required
What You’ll Do
* Track and maintain compliance and regulatory training, ensuring records are audit-ready
* Evidence spot-checks / chasing certificates, ensuring audit resilience
* Enrol learners, manage learning requests and communicate progress clearly
* Produce accurate reports to support compliance, talent and workforce planning
* Support LMS updates, release notes and continuous system improvements
* Support the development and publishing of engaging online learning content
What You’ll Bring
* Experience administering or supporting a Learning Management System (LMS), including enrolments, records, and reporting with strong attention to detail
* Strong organisational skills, with the ability to manage multiple priorities and deadlines
* Confident using digital systems and learning new technologies
* Clear and professional communicator, able to explain training requirements simply and accurately
* Strong customer-focused mindset, providing responsive, supportive and solution-focused service
* Ability to communicate with a wide range of stakeholders, adapting style as needed
We can offer you
A comprehensive induction programme with excellent learning opportunities; with mandatory and specialist training available. We can offer 25 days holiday incrementing with service, bank holidays and concessionary days over the Christmas period. We also offer the option to join our contributory pension scheme, access to a dedicated Employee Healthcare Portal, eye care vouchers and a cycle to work scheme. Please see our HPG Benefits page for more information.
How to apply
Please hit the Apply Now button to apply online with your up-to-date CV.
Closing date: Thursday 26th February 2026