Requirements
* Bachelors Degree in a quantitative or computational field or equivalent
* 5+ years experience in analytics related roles
* Proficient at translating ambiguous business requirements into meaningful analytical insights from start to finish
* Skilled with SQL, Python and spreadsheet applications (Excel, Google sheets)
* Knowledge of statistical concepts, subscription metrics and A/B testing
* Keen attention to detail and ability to deliver high quality analytical work
* Proven experience creating data visualizations and reports to surface actionable insights
* Excellent communication skills (written and verbal)
* Ability to work collaboratively with stakeholders across different teams and levels
* Strong project management, multi-tasking and organizational skills
* Ability to adapt quickly in a dynamic, changing, fast-paced business environment
* Ability to work varying hours as well as a flexible approach to working hours to support global business operations
* (Desirable) Strong technical proficiencies with SQL, Python, Airflow
* (Desirable) Skilled with visualization tools like Domo, Power BI, Tableau
* (Desirable) Interest in the gaming industry
* Knowledge of digital gaming landscape, key players, and competitive offerings
* (Desirable) Prior experience with subscription businesses preferred
What the job involves
* PlayStation is looking for an innovative, detail-oriented, highly motivated Analyst to join our PlayStation Services team
* Services sits within the Global Sales and Business Operations organization that manages the PlayStation Plus subscription business, a key revenue generator and innovator for Sony Interactive Entertainment
* This role sits within the Planning and Insights team responsible for leading analytics operational excellence in commercial performance, planning, and strategy
* This role is responsible for insightful and actionable analytics support of our subscription services from a commercial planning standpoint
* You will play a critical role in creating data reporting tools, developing methodologies for measuring and forecasting impact to subscriptions, and delivering analytical insights on the performance of offers & promotions, pricing and experience optimizations
* The work you do will directly impact decisions made about the offers and experience made available to PlayStation Plus members. Effective verbal and written communication skills are extremely important, as s/he will collaborate with key stakeholders across a global organization
* Support the Services Insights team with analysis of commercial and engagement trends across the PlayStation Plus user base, using these insights to inform strategic decisions and improve performance measurability
* Working across our Commercial, Engagement & Experience and CRO teams, you will be responsible for exploring our subscriptions data for novel insights, deconstructing complex datasets to help improve knowledge of our users
* Creating recursive frameworks for long term monitoring of business initiatives, helping to identify opportunities for growth and reduce reporting cycle time
* Working with our Engineering and Reporting teams to democratise insights into actionable outputs
* Support efforts to optimise our business with experimentation and A/B testing
* Partner closely with stakeholders within GSBO and other supporting teams to understand and deliver business insights using data
* Collaborate with data teams across SIE to understand and utilise available tools and resources while contributing learnings and business area expertise to the organization
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