Job Title:
Clinical Project Manager
Department:
Operations
Reporting to:
Clinical Project Director
People Manager?
No
Location:
This is a hybrid role (note that the current expectation for office-based employees is a minimum of 2 days in the Bottisham, Cambridge office per week)
Contract:
Permanent
Working pattern:
Full-Time – Monday to Friday hours per week with flexibility to support international clients and employees (evening work may be required)
Who are Cambridge Cognition and what do we do?
We are a talented global team based in the UK, Canada and USA. Backed by over 30 years of scientific discovery and validation, Cambridge Cognition offers the end-to-end platform for CNS clinical trials. Our technologies are reliable in-clinic or at home for an improved patient experience and accelerated drug development.
We aim to make an extraordinary impact by improving the health of people worldwide with innovative assessments and digital biomarkers that provide researchers with precise measures of patients' symptoms. We lead in CNS research and are broadening our impact across therapeutic areas.
Are you interested in working for a company whose main goal is to make a difference to the health of current and future generations, through the knowledge and experience of our passionate team?
Role Summary:
We are seeking a proactive and detail-oriented individual to join our collaborative and friendly team at Cambridge Cognition. This is a high-pressure, fast-paced role where your ability to stay organised, communicate effectively, and solve problems proactively will be critical to success.
As part of our passionate and hard-working Clinical Project Management team within Operations, you will be responsible for the end-to-end delivery of assigned projects that support pharmaceutical clinical trials worldwide. You'll collaborate with internal departments and external stakeholders (e.g, Sponsors, CROs and Vendors) playing a key role to ensure projects are delivered on time, within scope, and to the highest standards of quality and compliance.
This role responsibilities include but not limited to:
Project Management
* Management, execution and overall responsibility of assigned clinical trials from kick-off to database lock.
* Manage budgets and deliverables, across multiple projects, including the change order process when project / scope of services requires amendment post contract execution.
* Track and report project milestones and maintain relevant internal systems with project specific information.
* Evaluate departmental processes and drive continuous improvement and operational efficiency.
* Ensure client correspondence and documentation is maintained in appropriate internal systems, including trial master files.
* Work closely with Sponsors, clinical and internal teams providing regular updates and ensuring alignment between stakeholder needs and project goals.
Clinical Trial Knowledge and Expertise
* Conduct projects in accordance with Good Clinical Practice (GCP) guidelines and all relevant clinical trial regulations, including ISO9001 standards and data privacy regulations.
* Review and interpret study protocols, to ensure the successful implementation of our Products and clinical trials, thereby assisting sponsors in making well-informed decisions.
* Deliver exceptional customer support, promptly addressing client, site, and co-vendor inquiries to ensure a seamless trial process.
* Cultivate strong client relationships, maintaining transparent and consistent communication throughout all phases of assigned studies.
Technology / Software Development
* Create, review, and maintain study wide documentation while also driving the prompt cross-team collaboration and review of documents ahead of project milestones.
* Configure CANTAB Connect EDC Software to client specifications, manage UAT testing and release of software to sites.
* Ensure licence approval and any required translations applicable to scale/questionnaire deployment are completed as required and per timelines.
* Represent CC at clients' project meetings as main point of contact, and train site personnel to administer the CC products as required (this may include travelling to investigator meetings and clinical trial sites, as well as providing on- line training).
* Preparation of study specific on-line training program (LMS).
* Communicate with sites and/or client to resolve issues.
* Consider feedback from clients and liaise with Product and Software teams internally to continuously improve our product features and functionality.
Note
: The above is not an exhaustive list and responsibilities may vary dependant on the need of the role and the business.
What we need from you:
* Ability to collaborate with purpose and confidence, engaging effectively with customers and stakeholders to gather study requirements, address challenges, and drive resolution.
* Strong organisational capabilities with a track record of successfully managing and prioritising multiple clinical studies, ensuring timely and high-quality delivery across project milestones.
* Possesses an analytical mindset and a high level of professional curiosity. Skilled in interpreting clinical trial trends, assessing client needs, and contributing to informed, data-driven decisions.
* Excellent verbal and written communication skills, with the ability to translate complex technical or clinical concepts into actionable plans and clear, concise documentation for diverse audiences.
Qualifications and Experience:
* Bachelor's Degree or equivalent required (Scientific or Healthcare discipline preferred)
* 1-2 years minimum years' experience in clinical trial coordination/management and delivery (CRO, Vendor or Sponsor).
* Demonstrated ability to cultivate and maintain key stakeholder relationships, both internally and externally.
* Strong project management skills with the ability to prioritise tasks effectively in a demanding and fast-paced environment, across multiple projects.
* Proven track record as a motivated self-starter, driving change initiatives to successful outcomes.
* Aptitude for leveraging technology and problem-solving skills to address complex challenges.
* Hands-on experience with digital technology/software,
* eCOA scale licensing and translations experience would be beneficial.
If you are looking to work in a fast-paced environment, make an impact from day one, have a hands-on approach with a can-do attitude and, want to work with a small, friendly and collaborative team then we want to hear from you.
Don't worry if you don't have all the experience we've listed - we'd still love to hear from you if you're interested.
What we can offer you
* Flexible and Hybrid working options - 2 days a week at our office in Bottisham, just outside Cambridge; and 3 days from home
* 26 days annual leave per year plus bank holidays plus the option to buy an additional 5 days (pro-rata for part-time)
* Generous pension with up to 6.5% company contribution
* Life assurance 2x base salary
* Employee Assistance Programme (EAP)
* Private Health Insurance - Bupa Insurance, Simply Health Cashback Scheme
* Share options – a % of base salary, with nominal exercise price and vesting over 3 years (subject to board approval)
* Enhanced Maternity and Paternity Leave
Cambridge Cognition is an equal opportunities employer, we are committed to equality of opportunity for all employees and application from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, marriage, and civil partnerships.