Job Description
Mail Services Assistant (Term-Time,30 hours)
This role is eligible for the Campus Services New Starter Bonus* (£1,000) and Campus Services Refer a Friend bonus*.
About The Role
The Role of the Mail Service Assistant is varied with responsibility for sorting, processing and the distribution of all incoming mail & parcels. You could be out and about on our Claverton Down Campus making deliveries & collections or helping students through a customer focused counter service. Please see the attached job description for further information about the role requirements and desirable criteria in the person specification.
Our Student Parcel Collection Centre is just one of the great services we provide to our resident students & we take pride in providing a great student experience. Some IT experience is essential, as we process mail utilising Franking technology & use modern tracking software & hardware to provide service excellence.
About You
You will demonstrate:
* Strong organisational skills
* Experience in customer service
* Flexibility and adaptability
* Clear written and spoken communication
* Basic computer literacy
* A valid UK driving licence
Further information
This role is offered on a part-time, term-time basis (30 hours per week) and is a permanent position.
This role offers a Campus Services New Starter bonus*. In addition to the great benefits Campus Services’ offers, we can offer you a £1,000 bonus. This is payable the month after successfully passing your six months’ probation.
This role is also eligible for the Campus Services Refer a Friend bonus*. If a University staff member has ‘referred’ you to apply for this vacancy they may be eligible for a bonus. Please ensure when applying you select ‘Campus Services Employee Referral’ when answering the question ‘Where did you learn of this job?' and email campusserviceshr@bath.ac.uk the name of the person who referred you.
* Both bonuses are subject to terms and conditions, please contact campusserviceshr@bath.ac.uk if you have any questions regarding them.
We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.
We're very proud to be a signatory of the Armed Forces Covenant. an accredited Disability Confident Leader; autism friendly university, committed to building disability confidence and supporting disabled staff.
What we can offer you
Benefits
We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:
* Free counselling services through Health Assured
* Cycle to work scheme
* Electric vehicle salary sacrifice scheme
* Staff discount at Team Bath gym
* Staff discounts on postgraduate tuition fees
* Staff discount on language courses
* Generous employer contributory pension schemes
* Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
* A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more
* Free entry to the Holburne Museum in Bath
* Local discounts and more
* A family-friendly workplace
* An excellent reward package that recognises the talents of our diverse workforce
* Relocation allowance
* Visa reimbursement and Interest-Free Loan to help with the cost of some immigration expenses
Find out more about our benefits and watch the video to hear from our staff about what makes the University of Bath a great place to work as well as following us X and LinkedIn.
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Further Details
* Job Description & Person Specification
Terms and Conditions of Employment
Right to Work in the UK: We do not assess immigration or right to work status until offer stage. Being invited to interview does not guarantee you are eligible for visa sponsorship and all offers are conditional on meeting right to work requirements. Further information is available on our application support webpage.
Anonymous shortlisting: We are constantly seeking to reduce the unconscious bias that enters any assessment process, with the goal of creating an inclusive and equal assessment process. To support this, personal details such as your name, may be removed from application forms at the initial shortlisting stage.
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