Field Service Engineer
Salary: £30,000 + overtime opportunities
Package: Company van, fuel, and full benefits package
Location: Bedfordshire / Cambridgeshire
Overview
We are seeking a Field Service Engineer to support, maintain and commission a range of electro-mechanical and software-driven systems. This field-based position combines remote diagnostics, on-site technical work, customer interaction and occasional installation activity. You will work within a wider service function to ensure equipment operates safely, reliably and in line with customer expectations.
This opportunity is ideal for a technically minded individual who enjoys hands-on problem-solving and representing a professional engineering team.
Key Responsibilities
Carry out routine servicing, maintenance and commissioning across a varied product range.
Provide technical support via phone, remote access tools and site visits.
Diagnose faults efficiently and aim for first-time resolution wherever possible.
Assist with system installations, configuration, testing and customer handover.
Maintain accurate job sheets, time logs and service documentation.
Ensure all work complies with health, safety and environmental standards.
Keep tools, vehicle stock and equipment organised and in safe working condition.
Build positive customer relationships and act professionally at all times.
Support colleagues by sharing technical knowledge and contributing to team goals.
Identify and pass on potential upgrade or improvement opportunities.
Participate in occasional out-of-hours, weekend or shift-based work when required.
Be willing to travel and stay away overnight when necessary.
Essential Requirements
Basic understanding of electrical and mechanical engineering principles.
Familiarity with PC-based systems and network-connected hardware.
Ability to work independently and as part of a team.
Comfortable working at height.
Strong diagnostic and problem-solving skills.
Reliable, organised, self-motivated and customer-focused.
Full UK driving licence.
Willingness to work overtime and occasionally stay away from home.
Desirable Skills
HNC/HND/ONC or similar in electrical or electronic engineering.
Experience with IT networking or PC maintenance.
Knowledge of parking, access control, CCTV or wireless communication systems.
Competence with Microsoft Office applications.
Working Environment
This is a field-based role covering Bedfordshire and Cambridgeshire, requiring regular travel to customer sites and remote support duties. As a Field Service Engineer, you will represent the technical team on site and ensure high standards of service delivery.
If you are interested in this role, wish to apply or have any questions then please send us a copy of your cv and we will be in touch.
Rob Utilise Recruitment
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