Account Director, Strategic & Global Accounts
Job Locations UK-Marlow | UK-London Requisition ID 20068960 Category IDeaS (a SAS company) Position Type Professional
As the Account Director, you will manage the commercial relationships of a set of existing large accounts within the geographical territory and is responsible for managing accounts and contributing to regional sales results. results. The primary metrics for this role are annuity revenue retention and sales to managed accounts. This role requires someone who is bi-lingual, fluent in French and English is a Necessity.
What you’ll be doing...
1. Insert Builds and nurtures established relationships for assigned accounts via on-site meeting,
regular touch points via phone and email, and by attending industry or company events.
2. Speaks confidently about IDeaS products, services and consulting services, and actively
listens to client needs and requirements.
3. Identifies mutual business opportunities to plan, develop and implement a growth
strategy to deliver exceptional service and meet and exceed territory sales targets by
driving revenue growth across all IDeaS offerings.
4. Leverages IDeaS go-to-market strategies and resources to execute local tactics to create
and win opportunities for IDeaS products and solutions.
5. Provides pro-active client service and efficiently engage additional company resources to
meet client expectations.
6. Works with the latest tools to track activities, contacts, accounts, leads and
opportunities, and make account planning and social media activities easy
(Salesforce.com, LinkedIn Premium etc.).
7. Provides monthly reports and updates to IDeaS sales leadership to share strategies,
tactics and successes.
8. Professionally represents IDeaS in the marketplace.
9. Acts as an ambassador for assigned accounts to clearly communicate to IDeaS
Leadership regarding client needs.
10. Engages with clients to act as reference clients and participate in IDeaS case studies to
share their client success stories.
11. Manages expectations to ensure our products and services match our clients’ needs.
12. Stays up to date on new trends within the hospitality industry, new IDeaS products and
services, and understand the competitive landscape and key players in the market.
13. Performs other duties as assigned.
What you’ll bring to us…
14. Bachelor’s degree in Business, Hospitality or another related field.
15. 5+ years of progressive experience within revenue management, account management,
business development/sales professional specifically within consultative sales involving
enterprise software.
16. Bi-lingual Fluent in French and English
17. 5+ years professional experience in hospitality technology.
18. Excellent communication and people skills with a strong ability to communicate across a
range of diverse cultures and corporate levels.
19. Ability to understand the hospitality industry and hotel infrastructure, the technology
within hotels, and interfaces with/ to IDeaS.
20. Experienced and confident in communicating with Executive Management (C-Level)
teams.
21. Organizational skills and the ability to multi-task in a fast-paced environment by working
both independently and as part of a team meeting dead-lines and expectations.
22. Excellent listening skills to provide the right short and long-term IDeaS products and
services, that support the clients goal and visions and are aligned with clients’
objectives.
23. Great presenting and negotiating skills to communicate the value of our products and
services and negotiate profitable contracts.
24. The desire to act as the face of IDeaS and the ability to orchestrate the relationship
between various IDeaS Teams and clients to ensure both clients and IDeaS interests are
protected.
25. Strong business acumen, combined with the ability to translate complex business
problems into workable solutions. This includes knowledge about how businesses work,
business trends and the implications to their business, strong competitive knowledge,
and how strategies and tactics work in the marketplace.
26. Proficient in MS Excel, Word, and Outlook.
27. Ability to Travel up to 50%
Who we are....
Passionate people. Loyal clients. Leading solutions.
With a rich culture of creative collaboration and professional growth, IDeaS’ team members build successful careers with us.
IDeaS is proud to be a global powerhouse of innovation and excellence; challenge and reward. No matter where we’re working, our teams come together to create leading revenue management solutions that accelerate our clients’ growth through revenue optimization.
We Support Who You Are….
As a global company, we strive to create an inclusive environment where diverse perspectives spark innovation and meet the challenges of an evolving world. Whether you’re launching a new career or expanding your current one, IDeaS is a company where you can balance great work with all other aspects of your life.
At IDeaS, we also aspire to live our values each day by being Accountable, Curious, Passionate and Authentic. And we continue our quest to build a more inclusive environment that attracts, represents and provides a place for diverse ideas, unique perspectives, and authentic voices.