Job Title: Rented Housing Area Manager
Location: Home based with regular travel across Worcester, Hereford & Birmingham
Contract Type: Full-time
Hours: 37.5 hours per week
Salary: Up to £46,537.00 per annum
Role Profile: (url removed)
At Anchor, we’re passionate about providing high-quality housing and support to older people across the country. We're looking for an inspiring and proactive Area Manager to join our team and make a real difference in the lives of our residents.
About the Role
As a Rented Area Manager, you will lead, develop, and support a housing team across a designated geographical area, ensuring exceptional operational delivery and customer satisfaction.
Key Responsibilities:
* Oversee daily operations across multiple sites, ensuring efficiency, compliance, and high service standards.
* Lead and coach teams to deliver strong performance aligned with our values and housing strategy.
* Foster excellent resident relationships, resolving issues effectively and driving satisfaction.
* Conduct safety audits, manage risk, and respond to emergencies with professionalism.
* Manage budgets and resources to achieve financial targets and goals.
* Build strong partnerships with contractors, local authorities, and community organisations.
* Monitor KPIs and performance, reporting regularly to the Operations Manager.
* Oversee contracts such as catering, cleaning, and care/support services, ensuring they meet resident needs.
What We’re Looking For
You’re a confident and dynamic leader who can manage people, processes, and partnerships with care and efficiency. You embrace change, think creatively, and thrive in a role where no two days are the same.
You’ll bring:
* Strong interpersonal and communication skills, with the ability to manage performance robustly and fairly.
* Agility in decision-making and a problem-solving mindset.
* Experience managing teams, with a focus on development and high performance.
* A flexible, resilient approach—comfortable working independently and collaboratively.
* Confidence managing sensitive information and engaging with diverse stakeholders.
* Excellent organisational and time-management abilities.
* Competence with Microsoft Office and a willingness to learn new systems
Qualifications & Requirements:
* Educated to A-Level standard or equivalent, with a willingness to gain further qualifications if needed.
* Full UK driving licence and access to a car, or ability to travel efficiently across your area by other means.
* Willingness to undertake regular training and attend external meetings/events