Clinic Support Worker Hours: 4 days per week; 9:30am – 2:30pm Salary: Agenda for Change Band 3 (depending on experience / pro rata) Contract: Fixed Term – 1 Year (with potential to extend) Location: Colchester, CO3 Reports to: Clinic Manager / Senior Nurse Our client is seeking a flexible, compassionate, and organised Clinic Support Worker to join their multidisciplinary team. This part-time role will support the day-to-day functioning of their nurse-led clinic, working with vulnerable adults experiencing homelessness, insecure housing, and complex needs. You will carry out a variety of administrative and basic clinical tasks to ensure the smooth running of services, including record keeping, follow-up calls, appointment coordination, and delivery of routine healthcare assistant (HCA) interventions. Full training and supervision will be provided, and no previous clinical experience is required - just the right values, willingness to learn, and attention to detail. Key Responsibilities Administrative and Record-Keeping Duties: Maintain accurate and timely records on SystmOne (training provided). Make follow-up phone calls to patients and liaise with external services. Assist with data entry, stock ordering, filing, scanning, and updating registers (e.g. vaccines, chronic conditions, smoking). Prepare and organise clinic spaces and paperwork for daily use. Support clinicians with patient engagement, follow-up reminders, and basic appointment coordination. Assist in audit or outcome tracking work when required. Clinical Support Tasks (Training Provided): Take and record basic observations (blood pressure, pulse, temperature, weight, height, oxygen saturation). Support vaccine delivery. Encourage and facilitate attendance at routine screenings (cervical screenings, bowel screenings, cancer checks, NHS health checks). Support infection control and cleaning protocols within the clinical area. Person Specification: Compassionate and non-judgemental. Previous admin or support role experience. Good attention to detail. Experience with vulnerable populations. Able to maintain confidentiality. Basic understanding of clinical procedures. Team player with strong communication. SystmOne or NHS IT system experience. Willing to undergo full training. First Aid or HCA training. Reliable and well-organised. What They Offer: A supportive and values-driven team environment. Full training and clinical supervision. Opportunities for development and extension beyond the initial year. The chance to make a real difference in the lives of marginalised individuals. Interested? Apply now with an up-to-date CV for immediate consideration.