German Speaking Customer Service Advisor Crewe | £28,000-£29,000 per annum (DOE) | Office-Based | Monday to Friday | Full Time Introduction Acorn by Synergie is proudly recruiting for a German Speaking Customer Service Advisor on behalf of a well-established and rapidly growing business in Crewe. This is an exciting opportunity to join a company known for its fantastic team culture, supportive management, and excellent employee benefits. If you enjoy helping people, take pride in delivering great service, and thrive in a positive environment, this role could be perfect for you. Full training is provided, but previous office-based customer service experience and good Excel skills would be highly advantageous. Key Responsibilities: Respond to inbound calls and emails from customers in German and English. Provide accurate information and resolve product or account queries. Log customer details and maintain up-to-date CRM records. Follow up on outstanding queries to ensure timely resolution. Work collaboratively with other departments to enhance service and processes. Skills and Experience: Fluent in German and English (written and spoken). Previous customer service or administrative experience preferred. Confident user of Microsoft Excel and Office applications. Strong communication and problem-solving skills. Friendly, professional, and reliable approach. Benefits: Regular team socials and fully funded events. Monthly incentives with vouchers, prizes, and extra holidays. Quarterly awards, summer and Christmas parties. Birthday leave - enjoy your special day off! Free onsite parking. Excellent opportunities for career development and progression. Interested? If you're fluent in German and English and want to join a genuinely friendly, people-focused company, apply now or contact your local Acorn by Synergie branch for more details. Acorn by Synergie acts as an employment agency for permanent recruitment