About this role The Damp & Mould Surveyor plays a critical part in ensuring safe, healthy living conditions for our customers. You will work across residential property portfolios to identify, diagnose and resolve damp, mould and condensation issues and support operational delivery teams in achieving excellent customer outcomes. As a Damp & Mould Surveyor you will report directly into the Contracts Manager and/or Operations Director. Your duties relate to the Damp & Mould service area within your operational workstream. Job Purpose Proactive – Takes on tasks to support the team in delivering operational excellence Conscientious – Finishes tasks to a high standard with the bigger picture in mind Collaborative – works closely with operational teams, contractors, residents and clients to secure effective outcomes. Transparent – Models the RGE values in all interactions with colleagues and customers Main duties and responsibilities As a Damp & Mould Surveyor you will: * Carry out diagnostic site surveys in properties reporting suspected damp, mould or condensation. * Determine root causes, including structural, environmental and lifestyle contributors. * Produce detailed survey reports with photographic evidence and clear recommendations. * Specify suitable remedial works and ensure relevant follow-on actions are scheduled. * Support residents with clear explanations, expe...