IT Support Analyst – Doncaster
Join a growing global business that’s driving innovation across the food, energy, and sustainability sectors.
About Us
SARIA’s UK operations are part of a global group with a market-leading presence across multiple industries linked to the food chain. From producing high-quality products for human and animal foodstuffs to renewable energy and biofuels, we play a vital role in sustainable resource management.
With a UK turnover approaching £ million and 1, employees across 19 sites, we’re a diverse and forward-thinking organisation — and we’re growing.
The Opportunity
As part of our ongoing digital transformation, we’re looking for a proactive IT Support Analyst to join our Doncaster-based Information and Digital Services team.
This full-time, permanent, site-based role (Monday to Friday, 40 hours per week) offers the chance to support a wide range of IT systems across SARIA’s UK and international operations. You’ll have the opportunity to make a real impact, contribute to continuous improvement, and grow within a collaborative and innovative IT environment.
What You’ll Be Doing
* Provide 1st and 2nd line technical support across the business, resolving IT issues quickly and effectively.
* Diagnose and troubleshoot user problems, delivering clear and professional support.
* Manage user accounts and access permissions.
* Create and maintain user guides, procedures, and training materials.
* Support the maintenance of networks, infrastructure, and mobile devices across multiple sites.
* Track and document all support activity, ensuring issues are resolved and lessons are captured.
* Assist with systems analysis, solution evaluation, and process improvement projects.
* Help deliver training and build user confidence with new technologies.
About You
* A degree (or equivalent experience) in an IT-related field.
* Experience in an in-house, customer-focused IT support role.
* Strong working knowledge of Microsoft, Windows operating systems, and basic networking.
* Excellent communication and organisational skills.
* A collaborative, proactive approach and the ability to work on your own initiative.
Why Join SARIA?
* A competitive salary and benefits package.
* The opportunity to work with modern technologies in a growing international business.
* Ongoing training and development to support your career progression.
If you’re looking for an IT role where your ideas are valued and your work truly makes a difference — we’d love to hear from you.
Apply today and help shape the future of SARIA’s digital journey.