Hays are now looking for ServiceNow Technical Consultant for one of local clients:
Up to £663 p/d Inside IR35
Remote Working
Must be currently SC Cleared
The ServiceNow Technical Consultant is responsible for designing, configuring, and developing solutions on the ServiceNow platform to support ITSM and wider enterprise workflows. The role works closely with stakeholders to translate business requirements into scalable, high‑quality technical solutions.
Key Responsibilities
Configure and customise ServiceNow modules (forms, workflows, business rules, UI policies, scripts).
Develop automation and integrations using APIs, Flow Designer, and scripting.
Support implementation of ITSM processes such as Incident, Problem, Change, Request, and CMDB.
Troubleshoot platform issues and provide technical guidance to users and administrators.
Produce clear technical documentation, including solution designs and deployment guides.
Ensure solutions follow best practice, governance, and platform architecture standards.Skills & Experience
Strong hands‑on experience with ServiceNow configuration and development.
Proficiency in JavaScript, Glide API, Flow Designer, and integration technologies.
Understanding of ITIL processes and ITSM frameworks.
Experience delivering enhancements or implementing new ServiceNow modules.
Holds current SC Clearance
If you are currently SC Cleared and have the above skillset, please click 'apply now' to forward an up-to-date copy of your CV, or send a copy to
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