Job Title: Repairs and Maintenance Support Officer
Location: Southwest London
Hourly Rate: c.£20 per hour
Contract Type: 2x Temporary Roles (1x Maternity Cover, 1x Project Cover)
About the Role: We are seeking two experienced Repairs and Maintenance Support Officers to join our client’s team in Southwest London. One role is to cover a maternity leave, and the other is to support a specific project. Both positions are crucial in ensuring the smooth operation of repairs and maintenance services for residential properties.
Key Responsibilities:
* Coordinate and schedule repairs and maintenance works, liaising with contractors, tenants, and internal teams.
* Monitor progress of repairs, ensuring compliance with health and safety regulations and service level agreements.
* Maintain accurate records of repairs, inspections, and maintenance activities using relevant systems.
* Provide excellent customer service, addressing queries and resolving issues promptly.
* Assist in the preparation of reports and documentation for audits or management reviews.
* Support the delivery of specific projects as required (for the project cover role).
Skills and Experience:
* Proven experience in a similar repairs, maintenance, or housing support role.
* Strong organisational and administrative skills, with the ability to manage multiple tasks efficiently.
* Excellent communication and interpersonal skills, with a customer-focused approach.
* Proficiency in using maintenance management software or databases.
* Knowledge of health and safety regulations related to property maintenance.
* Ability to work independently and as part of a team.
Desirable:
* Experience working in social housing or local authority environments.
* Familiarity with contract management and procurement processes.
If this sounds suitable for you, or someone you know, please send an updated copy of your CV to Sean Cloherty at Elevate Projects so we can discuss further