Cruise Product Manager
Job description:
An opportunity has arisen for a Cruise Product Manager to join our expanding holiday team. We require a candidate that has been selling cruises for at least 5 years to head up the cruise division and bring product knowledge about different types of cruising to our colleagues and customers.
The successful candidate must have a background in travel with at least 5 years experience, and have travelled on cruise ships.
This is an all-encompassing role in which you will manage sales, customer interaction, administration and participate with the marketing team to raise social media / website awareness about cruise products. The job is on a permanent basis and with opportunities for bonuses and commission based on performance. Ideally the candidate must be passionate about selling cruises.
Role of Cruise Product Manager :
* Handling incoming and outgoing telephone calls and internet enquiries
* Selling all cruise holidays across all cruise lines
* Constructing Tailormade cruise packages
* Offering recommendations to customers
* Achieving sales targets
* Regular ship assessments and fam trips
* Generating Marketing ideas to push out cruises to existing customers.
* Working with marketing team to present latest cruise deals onto newsletter and websites.
Type: Full-Time, Office-Based
Role Summary:
* Negotiate and construct cruise products that deliver high passenger satisfaction.
* Maximise revenue and profit through strategic product development.
* Collaborate with suppliers and internal teams to enhance offerings.
Requirements:
* Proven experience in cruise product management.
* Strong negotiation and commercial skills.
* Excellent understanding of the cruise market.
* Manage complex cruise products across multiple markets.
* Work with international teams to optimise cruise offerings.
* Drive innovation and customer satisfaction.
* Experience in the tourism industry.
* Strong product management and analytical skills.
* Fluent English; other languages a plus.
Generous Bonus commission structure is also applicable .
Job Types: Full-time, Permanent
Pay: £30,000.00-£39,000.00 per year
Experience:
* selling cruises: 5 years (required)
Language:
* English fluently (required)
Work authorisation:
* United Kingdom (required)
Work Location: Hybrid remote in Hounslow TW3 1UA