Havas Life London is not just evolving; we’re reimagining what a health and wellness agency can be. We’re building a destination for the brightest minds, the boldest ideas, and the kind of creativity that reshapes industries.
We’re a collective of curious thinkers, courageous makers, and kind collaborators. The culture we’re building is fast, fearless, and future-facing, driven by a belief that creativity is the most powerful force for growth.
We are vibrant collaborators, smart decision-makers, and believers in a win-or-learn mindset. Our emerging creative culture is built on curiosity, courage, and kindness. We expect more from ourselves and those who join our high-performance team.
As part of the Havas Health network, we’re pushing boundaries, embracing AI and emerging tech, and reimagining how strategic creativity can unlock new value for clients across the globe. We’re here to make London the beating heart of global health communications. Be the go-to creative strategic partner for our network colleagues and client partners alike.
The role
You will provide clear project leadership to all members of your team; ensuring all assigned projects and accounts are completed according to time and budgetary requirements and are in line with our quality standards. Lead client relationships; guide and direct the wider team and provide key strategic input. This will be demonstrated by a proactive awareness and understanding of new developments in the relevant therapy areas and the healthcare industry in general, and how these developments may affect or feed into the overarching client strategy.
The Senior Account Director will lead by example, demonstrating high-quality account handling skills in all areas, including championing the use of all agency and client processes and procedures. This will also include overseeing the financial management of accounts and supporting senior management to optimise efficient working within the business unit.
Working closely with other members of the client services team in partnership with Medical Writers and the Creative team you will work on a variety of projects across a range of therapy areas to ensure successful and timely planning, development, and implementation of project deliverables to the highest quality standards.
Core Duties & Responsibilities:
* Take full ownership of the projects for each client, ranging from strategic input to the day to day management duties
* Monitor forecasts and plans in partnership with the wider client services team to ensure business objectives are met, on time, to standard, and within the client's budget.
* Communicate with the operations and finance team to ensure that are kept up to date with all of the required client information
* Develop a thorough understanding of the client’s objectives, product strategy, and relevant therapeutic areas
* Manage and influence client contacts and maintain positive working relationships
* Take an active role in promoting the business's offering to all clients to identify new business opportunities
* Discuss issues to the senior leadership team regarding key accounts and the account team
* Encourage all account team members to take ownership of their business and levels of responsibility
* Contribute towards discussions about overall company strategy
* Ensure effective communications when supporting cross-company working on integrated accounts
* Provide effective line management responsibility for Account Managers and Senior Account Executives
You will bring:
* Proven experience in client account handling from a comms agency background with a focus on the pharmaceutical/healthcare sectors