VO Group is the UK's largest multi-channel distributor of business supplies and services, with a turnover of £660m and a reach that spans over 20,000 resellers, corporate organisations, and direct customers. Following the acquisition of Complete in 2023, we've united our strengths to deliver world-class solutions across interiors, furniture, and workplace design. The Role We're looking for a driven, organised, and customer-focused Interiors Project Support Specialist to join our Complete Interiors division. Reporting to Phil Sibson, you'll play a key role in supporting our busy sales team, advising customers, and ensuring every project delivers exceptional results. What You'll Do Consult with customers to understand their furniture and interiors needs, budgets, and preferences. Provide expert product knowledge and guidance, keeping up to date with design trends and supply chain developments. Drive sales and revenue by delivering tailored solutions that balance functionality, style, and cost. Use design software to demonstrate how interiors can transform spaces into inspiring, efficient workplaces. Build strong supplier relationships to ensure competitive pricing, consistent supply, and innovation. Support and coach Customer Service Administrators, ensuring requests are handled promptly and accurately. Act as an escalation point for customer issues, working closely with planners, delivery managers, and credit control. Meet weekly and monthly objectives set by the Division Director. What We're Looking For Experience in a sales-led environment (furniture/interiors industry experience is a plus). Strong interpersonal skills with proven ability to build relationships. Analytical thinker with problem-solving and negotiation skills. Excellent communication skills, both verbal and written, adaptable across all levels. Highly organised, proactive, and self-motivated with a positive, “can-do” attitude. Calm under pressure, flexible, and enthusiastic, with integrity and a sense of humour.