We encourage flexible and hybrid working. This role is based in our Cardiff office and office attendance will be required based on business needs.
Some travel across Wales will be required to support events and capture digital content, with busier periods expected in the year., We're responsible for Land Transaction Tax and Landfill Disposals Tax. Our work raises revenue to support public services, like the NHS and schools, in communities across Wales. But that's not all, we're also involved with and support future tax design for Wales., As a digital communications officer in the WRA Communications team, you'll help create engaging content in Welsh and English that informs, gets people talking and reaches various audiences across Wales.
You'll work with colleagues to help find new topics to create content for and answer questions from the public. You'll use your Cymraeg skills to draft, edit and publish content that speaks to Welsh speakers in their own language.
This role is part of the Government Communications Service profession. We'll help you develop your skills and career through different opportunities, including qualifications, coaching and joining networks with people from Welsh Government and other Governments in the UK.
"This is an exciting time to join the WRA as we expand our services to include visitor accommodation registration and the visitor levy. This role is perfect for someone who loves crafting engaging bilingual digital content. Your Cymraeg skills will be vital in creating authentic content that connects with Welsh speakers. If you want to develop your skills in a supportive environment where your ideas will be valued, we'd love to hear from you."
Liam Gilsenan, Senior Communications and Campaigns Manager
Candidate information session
If this seems like a role you'd be interested in, join us for our virtual Candidate Information Sessions. You'll meet the Line Manager, get an overview of the role as well a feeling for what it's like to work at the WRA. We'll also talk through our benefits and provide helpful tips for your application with us. Please register for one of the sessions below:
Register here: 1 September 2025 at 12.30pm - Business Wales Events Finder - Candidate Information Session - Digital Communications Officer
Register here: 1 September 2025 at 4.00pm - Business Wales Events Finder - Candidate Information Session - Digital Communications Officer, + Help create high-quality and accessible content in Welsh and English to use across digital channels, following our style and publishing guidelines
+ Work with colleagues to create content that informs, educates and encourages people to take action, helping us achieve our goals
+ Use tools like Canva, Adobe Express and photo editing software to create engaging graphics, animated GIFs and improved images
+ Help plan, film, edit and improve video content, including taking videos and photos at events across Wales
+ Write engaging copy for our digital channels including social media, newsletters and the website
+ Create and manage content schedules to keep a steady flow of engaging content for our audiences, checking how well it's working and changing schedules when needed to reach and engage with more people
+ Monitor how people interact with our content and spot trends, collecting information and reporting to help inform our content strategy
+ Help the Communications team with checking media coverage, monitoring social media conversations, answering questions and other admin tasks when needed
+ Keep up to date with new digital technologies and social media best practices, The following list of language requirements represents an objective assessment of the Welsh language skills required to undertake the duties of this post.
Welsh language skills are essential. This means that you will need to demonstrate your Welsh language skills at the levels detailed below. These skills will be assessed during the recruitment process and we'll explain clearly how they'll be assessed.
Welsh language skills levels
Reading
Level 4 Description - Can read most work-related material
Speaking
Level 4 Description - Can converse in most work-related conversations, We'll always be clear about how we assess your application, at each stage of the process. This will usually include:
+ Assessment of your Application Form and CV against the relevant Success Criteria
+ A panel interview (if you're successful at the initial sift stage)
+ If any additional assessments are needed for this role, such as a test or presentation at interview, we'll let you know in advance.
+ Should a large number of applications be received, an initial sift will be conducted using the lead behaviour, COMMUNICATING & INFLUENCING.
We're proud to be a Disability Confident Leader so we'll ask you if you need any adjustments at each stage of the recruitment process. So that we can support you in a way that works for you, we'll offer a pre-interview accessibility chat to anyone that declares a disability or needs any adjustments. This will take place with someone who is independent of the recruitment process and you won't be placed at any disadvantage as a result of needing adjustments.
Whilst the use of Generative AI (GenAI) isn't prohibited, it must be used carefully and your application must be factually accurate. It should be noted that presenting ideas and experience generated by artificial intelligence as your own, may be considered plagiarism.
A reserve list may be held for this role for applicants that have scored above the appointable threshold at interview. This means that if a similar vacancy becomes available in the next 12 months we may contact you to offer you the role., + UK nationals
+ nationals of the Republic of Ireland
+ nationals of Commonwealth countries who have the right to work in the UK
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
+ nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
+ individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
+ Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window)
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window)., The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition. See the Civil Service Commission's recruitment principles where this is set out.
If you feel your application has not been treated in line with the recruitment principles, and you wish to complain, you should contact the Head of HR.
Email: hr@wra.gov.wales
If you're not satisfied with our response, you can contact the Civil Service Commission.
Level 4 Description - Can prepare most written work in Welsh, Experience in using some design software tools (Canva, Adobe Creative Suite or similar) and film/media creation, Good bilingual [Welsh/English] communication skills with high level of accuracy in written work
Yes
Yes
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.
You'll join a team of 100+ talented people from across 14 different professions. Our culture is best described as innovative, collaborative and kind. By working together, we'll deliver a fair tax system for Wales.
Our people
You'll be working with people from a wide range of backgrounds and experience. From Operations, Policy, Digital and Data, HR, Communications to Finance - there's a place for you in our friendly team.
You'll be our greatest asset
You'll be joining an inclusive organisation and be part of a team where you can thrive, be rewarded and heard.
We're recognised as one of the top organisations for people engagement in the Civil Service People Survey. Inclusion and fairness are one of our strongest areas, as well as pay and benefits - our People Survey results say it all!
We're also recognised for being innovative and a digital, 'cloud-based' organisation that supports hybrid and flexible working enabling a great work-life balance.
More about working for us, our roles and our Corporate Plan 2025 - 2028 ., Alongside your salary of £29,657, Welsh Revenue Authority contributes £8,591 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
+ 31 days annual leave + Bank holidays, and 2 Privilege days
+ Flexible and hybrid working
+ Generous employer pension schemes with a contribution of up to 28.97%
+ Tusker car scheme
+ Vivup Cycle2Work and advances of salary for season Travel Tickets
+ Lifestyle Benefits offering discounts on shopping, restaurants and entertainment
+ Wellbeing hour each week
+ Access to subsidised sports groups
+ Generous family-friendly leave policies
+ Free Welsh language courses and time off to learn
+ Access to a range of staff diversity networks
+ Free counselling and support service via our Vivup Employee Assistance Programme and Your Care Health platform
+ A thriving culture that's described as innovative, collaborative and kind., Take time to consider the best communication channel to use for the audience, including making the best of digital resources and considering value for money
No
Yes
Making effective decisions
Analyse and research further information to support decisions
No
Yes
Delivering at pace
Have a positive and focused attitude to achieving outcomes, despite any setbacks
Yes
No
Developing self and others
Seek learning opportunities
No
Yes, You make plans and are well prepared. You seek to maximise time and productivity.
No
Yes
Explainer
You communicate thoughts and ideas, verbally or in writing. You simplify complexities and adapt communication so others can understand.
No
Yes
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