Responsible for the direct management of front-line staff and technicians.
* Ensure all team members receive the appropriate level of communication to maintain engagement with the Council’s vision, priorities and activities.
* Set stretching KPI's for all staff and hold regular monitoring meetings to ensure targets are being met.
* Ensure flexibility operates across the teams to address changing service demands
* Work closely with the bereavement office team to ensure seamless booking and provision of bereavement services
Ensure that contingent labour is utilised effectively and appropriately. Reprofiling budget expenditure to allow for early interventions in areas such as grass cutting, and winter burial provision