Right Now Group is seeking an experienced Express Agent to join our Express Operations team based at Heathrow Airport. This role involves overseeing express cargo operations within a secure facility while also performing accurate data capture and administrative duties within our operations office. Full training will be provided across all operational areas. You will play a key role in ensuring smooth coordination between customers, airlines, and warehouse operations. Key Responsibilities of an Express Agent Oversee the build-up of courier traffic for aircraft dispatch Transfer operational data from paper documents into airline systems Notify airlines of final load information Liaise with customers and airlines regarding space allocations Verify data accuracy against source documentation Receive and process deliveries for express products Sort, scan, and organise paperwork to ensure completeness Assist with warehouse operations as required Handle import shipment queries from customers and airlines Raise irregularity reports where necessary Update and maintain the Daily ULD Report Work independently while supporting and guiding a small team Salary: £30,000 per annum Shift: 4 on 4 off Hours: 10:00 to 22:00 Requirements Knowledge of the airline cargo industry Previous experience as a data entry clerk within the airline industry Strong Microsoft Office skills (Word, Excel, etc.) Excellent written and spoken English Strong customer service and telephone skills Ability to manage and support a small team Five years' traceable employment and education history Ability to provide a Disclosure and Barring Service (DBS) check for secure facility clearance If you are an experienced Express Agent looking for a new role, please apply!