Senior Revenues Officer - Braintree District Council
Braintree District Council
Permanent, Full Time
From £30,313 to £38,965 per annum
Location: Braintree
Closing Date: 28th July 2025
Essex County Council (ECC) are delighted to be supporting Braintree Council to recruit this Senior Revenues Officer.
The Opportunity:
An exciting opportunity has arisen for a Senior Revenues Officer to join our Exchequer team.
Taking a lead on delivering the service to bill and collect Council Tax and Business Rates, you will maintain the Non-Domestic Rate and Council Tax property databases, liaise with customers and provide supervision to the Revenues & Recovery team.
You will also attend court hearings and valuations tribunals and look after the more complex areas of Council Tax and Business Rates, including resolving disputes and complaints.
You will be responsible for processing enforcement agents Batch Importing, Refunds, Automated Direct Debit Amendment and Cancellation Service (ADDACS),and Automated Direct Debit Instruction Service (AUDDIS) files for Council Tax, Business rates and Sundry Debtors, ensuring that accounts are kept up to date, as well co-ordinating and responding to Freedom of Information requests.
You will also provide support, guidance and coaching to the Revenues Officers and Assistants and supervise the team’s work in the absence of the Service Manager.
Experience:
You will have an IRRV qualification, along with extensive experience of working in a Revenues environment and dealing with Council Tax, Business Rates and Sundry Debtors.
You will also have experience of presenting at Magistrate Court hearings and Valuation Tribunals, as well as dealing with complex disputes and complaints.
You will have detailed knowledge of Council Tax, Business Rates legislation and Revenues systems, and a good understanding of court rules and tribunal procedures.
Good organisational and IT skills are a must, along with the ability to work unsupervised to meet deadlines.
You will also have great interpersonal, communication and customer service skills, with the ability to coach and develop team members.
Accountabilities:
1. Preparation and presentation at Magistrates Court in connection with obtaining Liability Orders for Council Tax and Business Rates and BID levy.
2. Preparation and presentation at Valuation Tribunal.
3. Responsible for ensuring timely and accurate processing of enforcement agents Batch Importing, Refunds, Automated Direct Debit Amendment and Cancellation Service (ADDACS),and Automated Direct Debit Instruction Service (AUDDIS) files for Council Tax, Business rates and Sundry Debtors, ensuring that accounts are kept up to date.
4. Preparation and Processing of Recovery functionality to ensure prompt collection of Council Tax, Business Rates and Sundry Debtors, to include charging orders and Insolvency functions.
5. Responsibility for co-ordinating and responding to Freedom of Information requests.
6. Completing Government report and returns, providing information to the Recovery and Revenues manager and/or co-ordination and completion of reports/returns as required, including those submitted through the Government’s on-line reporting system (DELTA)
7. To be responsible for the testing and reconciliation of system updates and to work with the Recovery and Revenues Manager and Systems Control team to ensure correct implementation.
8. Maintain the Council Tax, Business Rates and Sundry Debtors person/property database, ensuring that it is accurate in accordance with all current information. To work with the Revenues & Manager to ensure work is prioritised and workloads are effectively distributed and managed.
9. To manage and process all reliefs, discounts and exemptions in Council Tax and Business Rates.
10. Maintain and co-ordinate the inspections of properties to ensure the Council Tax and Business Rates of new properties are reported to the VOA in a timely manner. To liaise with the VOA and any other agencies or departments.
11. Ensure processes for the Sundry Debtor system are maintained in an accurate and timely manner.
12. To be responsible for work allocation on a daily rota basis, using the Civica Workflow system
13. To coach and support the development of Revenue Assistants/Officers.
14. To deputise for the Revenues and Recovery Manager as required in their absence including management of the team.
15. To work with the Revenues and Recovery Manager to undertake ongoing development of the Revenues system including any new development work for changes in regulations and any other Government initiatives or schemes.
16. To ensure the proper checks, reconciliation, and post payment assurance procedures are undertaken where the service is required to distribute or allocate funding on behalf of government or another third party.
17. To provide support and guidance to the Revenues Officers, dealing with general and complex telephone and counter enquiries, processing correspondence and issuing and despatching demand notices, statements and other correspondence
Why choose Braintree District Council?
Braintree District Council is an ambitious and forward-thinking authority with a vision of creating a great place for our residents and businesses.
As a Council our role is as a guardian of the place and its people; where residents live well in healthy and resilient communities; a well-connected district with high-quality homes delivered with the infrastructure and a place which attracts and provides good employment opportunities.
We are becoming one of the fastest growing Districts in the East of England with three growing towns, London just 45 minutes away and the district located directly between the international transport centres of Stansted Airport and Harwich and Felixstowe International Ports. We have a deserved track record for delivering and a strong reputation within the business community and are committed
Braintree District Council is a great place to work. We pride ourselves on our creative and innovative approach which is led by our staff. We are committed to having an engaged workforce who understand our strategy and how they can help deliver it. Some of the benefits of working for Braintree District Council are:
1. Flexible working
2. Hybrid working arrangements are available in this role (home/office based) subject to business need
3. Free parking
4. Local government pension scheme
5. Learning and development for all staff
6. Staff recognition schemes
7. Extensive health and wellbeing programme including discounted gym membership.
Salary progression will be dependent on IRRV accreditation.
Closing date for receipt of applications: Midnight on Monday 28 th July 2025.
Please Note– Essex County Council is advertising this role on behalf of Braintree District Council and if successful you will be employed by Braintree District Council.