Jobs
My ads
My job alerts
Sign in
Find a job Career Tips Companies
Find

Quality assurance & support engineer

Sunderland
OneClickComply
Support engineer
Posted: 7 September
Offer description

Quality Assurance & Support Engineer at OneClickComply

OneClickComply is changing how cybersecurity and compliance is achieved by small and medium sized businesses by automating thousands of technical tasks at the click of a button. We're backed by a leading Venture Capital investor and work from our state-of-the-art office in Sunderland.

Description:

* Design, develop, and execute test plans for Python-based systems and REST APIs.
* Document and continually build out QA processes using automation frameworks.
* Identify, record, and track bugs through to resolution.
* Collaborate with development and product teams to refine requirements and deliver quality releases.
* Provide tier-2 technical support to customers, diagnose issues, and communicate resolutions promptly.
* Maintain detailed, user-friendly documentation for both internal and external audiences.
* Contribute to continuous improvement of quality standards and support procedures.

Qualifications:

* No Degree Required
* Professional experience in QA for Python applications and web platforms.
* Hands-on experience with test automation frameworks (e.g., Pytest, Selenium, or similar).
* Familiarity with API testing tools (such as Postman or Swagger).
* Demonstrable troubleshooting and support experience in a customer-facing or internal capacity.
* Strong written and verbal communication skills in English.
* Understanding of version control (preferably Git) and CI/CD workflows.
* Analytical mindset and a detail-oriented approach.

The OneClickComply team are integral to the 100% customer satisfaction we have here, and as such we offer one of (if not) the best benefits packages for our team.

* Subsidised health insurance
* 25% off video vet consultations
* 33 days paid annual leave
* Unlimited leave (sabbatical anyone?)
* Paid day off for your birthday
* Half-day off for your child’s first school day
* Personal finance advice
* Charity match donations

Food & Social
Unlimited free drinks in the office (catered to you on request!) & monthly team meals

This job has now closed

You can find more jobs over on our careers page.

#J-18808-Ljbffr

Apply
Create E-mail Alert
Job alert activated
Saved
Save
Similar job
Product support engineer
Sunderland
MTrec Technical
Support engineer
£40,000 a year
Similar job
Software support engineer
Newcastle Upon Tyne (Tyne and Wear)
Permanent
Reed Technology
Support engineer
£50,000 a year
Similar job
Emea product support engineer
Washington (Tyne and Wear)
Snorkel
Support engineer
See more jobs
Similar jobs
It jobs in Sunderland
jobs Sunderland
jobs Tyne and Wear
jobs England
Home > Jobs > It jobs > Support engineer jobs > Support engineer jobs in Sunderland > Quality Assurance & Support Engineer

About Jobijoba

  • Career Advice
  • Company Reviews

Search for jobs

  • Jobs by Job Title
  • Jobs by Industry
  • Jobs by Company
  • Jobs by Location
  • Jobs by Keywords

Contact / Partnership

  • Contact
  • Publish your job offers on Jobijoba

Legal notice - Terms of Service - Privacy Policy - Manage my cookies - Accessibility: Not compliant

© 2025 Jobijoba - All Rights Reserved

Apply
Create E-mail Alert
Job alert activated
Saved
Save