Quality Assurance & Support Engineer at OneClickComply
OneClickComply is changing how cybersecurity and compliance is achieved by small and medium sized businesses by automating thousands of technical tasks at the click of a button. We're backed by a leading Venture Capital investor and work from our state-of-the-art office in Sunderland.
Description:
* Design, develop, and execute test plans for Python-based systems and REST APIs.
* Document and continually build out QA processes using automation frameworks.
* Identify, record, and track bugs through to resolution.
* Collaborate with development and product teams to refine requirements and deliver quality releases.
* Provide tier-2 technical support to customers, diagnose issues, and communicate resolutions promptly.
* Maintain detailed, user-friendly documentation for both internal and external audiences.
* Contribute to continuous improvement of quality standards and support procedures.
Qualifications:
* No Degree Required
* Professional experience in QA for Python applications and web platforms.
* Hands-on experience with test automation frameworks (e.g., Pytest, Selenium, or similar).
* Familiarity with API testing tools (such as Postman or Swagger).
* Demonstrable troubleshooting and support experience in a customer-facing or internal capacity.
* Strong written and verbal communication skills in English.
* Understanding of version control (preferably Git) and CI/CD workflows.
* Analytical mindset and a detail-oriented approach.
The OneClickComply team are integral to the 100% customer satisfaction we have here, and as such we offer one of (if not) the best benefits packages for our team.
* Subsidised health insurance
* 25% off video vet consultations
* 33 days paid annual leave
* Unlimited leave (sabbatical anyone?)
* Paid day off for your birthday
* Half-day off for your child’s first school day
* Personal finance advice
* Charity match donations
Food & Social
Unlimited free drinks in the office (catered to you on request!) & monthly team meals
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