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Unitrust Protection Services provided pay range
This range is provided by Unitrust Protection Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Job Title: Contract Support Officer
Rate: £14.51per hour
Contracted Hours: Minimum 96hrs per month/8 Shiftsper month
What’s in it for you?
In return as our Contract Support Security Officer, we offer the below salary and benefits:
* Virtual GP
* Employee Assistance Programme
* Group Life Assurance
* Personal Pension
* Cycle to Work Scheme
* Tech Scheme
* Company Sick Pay Scheme
* Long Service Awards
* Recognition Awards
* Comprehensive Training
* Discount Platform
* Wellbeing Platform
* Living Wage Foundation Service Provider.
Chiswick Park Contract Support Officer Job Description:
Core Duties:
* Conduct rotational foot patrols around the full site, perimeter, car parks, landscaped gardens, lakeside paths, meeting areas, shops and cafes.
* Screen vehicle and pedestrian entry and exit points, providing directions where required and welcoming people to the park.
* Provide a safe a secure environment for events, sports, and entertainment taking place on the events plaza.
* Conduct regular security and health & safety equipment operability checks such as intruder alarms, defibs, first aid kits, fire alarms, intercoms, security doors.
* To respond to incidents as per SOPs and follow the directions of the Duty Shift Manager, Security Manager and Deputy Security Manager as required.
* To conduct periodic vehicle, personnel, and site searches when required.
* Project a welcoming, positive attitude in order to deliver a 5-star security and customer service experience, politely interacting with guests on the park to give directions, answer queries and refer them to others if unable to answer.
* Ability to think on feet to solve problems during difficult interactions with public to defuse and escalate conflicts using soft skills, diplomacy and street smarts to bring security incidents to amicable resolution and escort people off the park.
* Willingness to occasionally assist and support other operations departments in keeping the park highly presentable and smart, such as picking up litter and reporting maintenance if discovered on patrol.
* To maintain a smart and presentable appearance at all times, a high visible presence to deter hostile intent, and high levels of observation skills to spot when things don’t look right.
Skills:
* Sound technical and IT knowledge to operate patrols scanners, personal radios, body worn cameras, entry/ exit gates.
* Must be physically fit and active. Required to walk around the park and stand at static posts for 12 hours a day. Apart from breaks the workday is spent on foot. In the event of incident, may be required to run for a few minutes and conduct basic physical activities.
* Must be comfortable with crowded areas, interacting with members of the public and working in a professional business setting.
* Must have ability to work both as part of the wider team and with a degree of independence and autonomy in conducting own day to day tasks and responsibilities.
* CCTV license is a plus to be able occasion cover breaks in CCTV control room.
* SIA D.S. licence required.
* Minimum 1 years security industry experience (or equivalent) required
The role is to cover staff taking leave or absence in a flexible intermittent manner. This might be single days or nights for temporary absences, up a 4 on 4 off shift pattern for up to 2 weeks at a time if covering holidays. We would ensure you get minimum 8 shifts per month with the option to work more if fits with your schedule. Flexible part time shift pattern working both days and nights, 12 hour shifts.
This is an excellent opportunity to work at one of the best business parks in Europe, offering you an exciting, varied and fun place to work. We offer good rates of pay, look after our staff well and help you reach your full potential. In return we are looking for exceptional Cover security officers who are flexible, pragmatic problem solvers who can deliver excellent customer service, sound site security and are willing to learn and grow.
Don’t miss out on this fantastic opportunity to join our team as a Contract Support Security Officer! Unitrust is an Equal Opportunities employer and welcome applicants from suitably qualified persons regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity. Please note, any job offered is subject to satisfactory pre-employment and five or ten year work history security vetting checks according to BS 7858:2019
Seniority level
* Seniority level
Entry level
Employment type
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Full-time
Job function
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Other
* Industries
Security and Investigations
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