Job Description
Role DetailsRole / Job Title:Salesforce Technical ArchitectWork Location:GlasgowMode of Working:HybridIf Hybrid, how many days are required in office?2 days per weekThe RoleWe are looking for a Salesforce Architect who has proven previous experience working as a Salesforce Technical Architect for few years. The Salesforce Architect needs to conduct design workshops and work sessions to gather, analyse business requirements and translate complex business needs into effective Salesforce-based technical solutions.Your Responsibilities
* Liaise with key stakeholders to determine and prioritize business requirements, transforming business requirements into technical requirements, and working with cross-functional teams to ensure successful cost-effective project execution
* Create, run and present a measurable BRD/FSD (Blueprint) that aligns a customer's technical business needs to that of the Salesforce Solutions
* Drives technical (HL and LL) design and development for major components of focused solutions
* Offers best practice advice and recommendations to clients, often extending beyond Salesforce to topics around overall systems architecture and CRM strategy
* Collaborate with Functional team to determine how best to implement solutions (decisions around declarative vs programmatic vs AppExchange, etc.)
* Overall knowledge of solution components (transformation platform, integration platform etc.) that are outside of the Salesforce platform
* Hands-on knowledge of Platform Security, PII data security, Authentication & Authorization
* Integration (REST, SOAP, Salesforce Connect etc.), Data Migration and Deployment Strategy
* Value Addition: Create, run and present a measurable BRD/FSD (Blueprint) that aligns a customer's technical business needs to that of Salesforce Solutions
Your ProfileEssential Skills / Knowledge / Experience
* Minimum 10 years of Salesforce hands-on experience in different salesforce cloud platforms
* Minimum 5 years of experience in technology implementation for full lifecycle enterprise software projects
* Strong background in Cloud Computing solutions cloud computing strategy, system design, implementation and management
* Must have knowledge in Salesforce configurations but not limited to Workflows, Validations, Approval Process, Flows, Permission Set, Profile, SSO etc.
* Sound knowledge in Salesforce Security Model and Data Model
* Must have sound implementation knowledge of Service Console, Live Agent/Omni Channel, Knowledge Management
* Must have knowledge of REST and SOAP integrations in Salesforce
* Hands-on experience working in Salesforce API (Tooling API, Metadata API, Bulk API etc.)
Desirable Skills / Knowledge / Experience
* Deep expertise in data modeling and integration
* Ability to conduct design workshops and work sessions to gather and analyse business requirements
* Proven ability to translate complex business needs into effective Salesforce based technical solutions
* Strong analytical and problem-solving skills to address technical challenges and provide effective solutions
* Work collaboratively with internal and external resources to support
* Ability to make sound decisions under critical circumstances
* Must have worked in agile teams, should be well verged in agile framework sprints
* Good interpersonal and communication skills with team members and UK customers
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