Job summary We are seeking an experienced secretary to join our friendly medical secretary team, at Lister House Surgery in Hatfield. This role is offered on a part-time basis for 28-30 hours per week and is an opportunity to work in a dynamic environment where organisational skills and a friendly demeanour are highly valued. The position is suitable for individuals with prior secretarial or medical secretary experience looking to contribute to a well-established organisation. The right candidate does not have to have worked within the NHS before but does need to have prior secretarial expertise and knowledge. Main duties of the job Process referrals utilising local referral pathways i.e. electronic referral system (NHS E referrals), as appropriate Audio typing referrals and reports using digital dictation system soft wear Provide an efficient word processing service for the GPs and wider Practice Team, as required. This includes typing of letters, reports, patients referral, minutes in an accurate manner Deal with queries from the Practice team, Patients, hospital providers and outside agencies Utilise the medical record system (System One) to process patient data Deal with tasks allocated to the secretarial team Monitor the generic email and deal with relevant queries efficiently Process and distribute incoming patient information as appropriate Work to practice protocols/ workflows Cover members of the secretarial team during periods of sickness and annual leave. Assist the practice manager with clerical administrative duties as required. Maintain filing and administrative systems About us Lister House Surgery has strong clinical and administration support and excellent working relationship with our primary care network. List Size 14,000 patients. SystmOne practice, users of Ardens and AccuRx. Excellent, modern purpose-built premises on single site. Strong collaborative working with the 3 other practices in Hatfield Primary Care Network and wider GP Federation. Organised GP team consisting of 8 partners, 3 salaried GPs, and 2 registrars. Experienced nursing team including 1 nurse prescriber, 2 practice nurses & 1 HCA, with nurse led minor illness and chronic disease clinics. Training practice. Excellent transport links to London. Further information about the surgery can be found at www.listerhouse.nhs.uk. Details Date posted 15 December 2025 Pay scheme Other Salary £12.50 to £12.90 an hour Contract Permanent Working pattern Part-time Reference number 29240 Job locations The Common Hatfield Hertfordshire AL10 0NL Job description Job responsibilities If you would like to find out more information about this role, please see the attached job specification. Job description Job responsibilities If you would like to find out more information about this role, please see the attached job specification. Person Specification Experience Essential Previous experience working as a secretary Excellent communication skills, both written and verbal Proficient in MS Office Suite (Word, Excel, Outlook) Desirable Previous experience as a medical secretary Experience of working in general practice Experience of working within SystmOne Person Specification Experience Essential Previous experience working as a secretary Excellent communication skills, both written and verbal Proficient in MS Office Suite (Word, Excel, Outlook) Desirable Previous experience as a medical secretary Experience of working in general practice Experience of working within SystmOne Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Primary Care Careers Address The Common Hatfield Hertfordshire AL10 0NL Employer's website https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab) Employer details Employer name Primary Care Careers Address The Common Hatfield Hertfordshire AL10 0NL Employer's website https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)