Responsibilities:
1. Collaborate with IT and business teams, acting as a bridge between engineers and stakeholders to translate business needs into technical solutions.
2. Provide expertise and leadership in the development and integration of endpoint technologies that support GxP systems and business processes.
3. Continually evaluate and improve the processes supporting the full lifecycle of GxP devices, including Windows version upgrades, licensing, and hardware models.
4. Manage and prioritize the product backlog, making data-driven recommendations and trade-off decisions to ensure alignment with strategic goals.
5. Technically evaluate and test solutions prior to deployment, providing feedback and guidance to ensure a smooth rollout and strong user adoption.
What You Need to Succeed (minimum qualifications):
6. Education: Bachelor's Degree in a technical field, or a High School Diploma/GED with equivalent experience.
7. Required Experience: A minimum of 3 years of experience in an information technology or technical environment.
8. Experience with endpoint management tools such as SCCM, InTune, and WSUS, as well as Windows Desktop OS and Linux.
9. Familiarity with Agile methodologies (such as Scrum or Kanban) for managing project backlogs and prioritizing tasks.
What will give you a competitive edge (preferred qualifications):
10. Knowledge of industrial control systems (ICS), SCADA, and other OT environments.
11. Familiarity with ITIL processes and experience with ServiceNow.
12. Strong understanding of IT/OT networking protocols (, TCP/IP, Modbus, OPC).
13. Proven ability to influence stakeholders and serve as a key technical resource on complex projects.
Additional Information:
14. Travel:0-10%
15. Location: Hook, UK - Hybrid Work Environment