OverviewImagine yourself in a role where your professional growth and creativity are championed every step of the way. Opus is the UK’s largest independent Managed Service Providers, recently ranked as “World class” by the Best Companies to work for awards.Be a key player in our Billing teamThe Head of Billing is accountable for the billing operations at Opus and will lead and shape the Billing Team. Opus is a fast-growing company, and the Head of Billing is required to drive innovation and scalability of this operation. This role requires the setting of a clear vision for success, and a leadership skill set that optimises engagement across the team.ResponsibilitiesChampioning the transformation of the team, set the vision and shape the teamIdentifying and leading initiatives for process improvements across BillingRepresenting the Billing function at the Operational Board, driving engagement and initiatives with actions across departments and ensuring Billing take an active role in enabling the growth in the businessShaping the journey of billing data from sale through to cash collection to be as effective as possible to enable accuracy and ease of billing, and clear insightsInfluencing commercial and operational strategy through billing insightsDriving “lessons learnt” initiatives to ensure continual improvements are being made and issues addressedDiscover new ways to achieve better results. Lead Billing transformation initiatives including the effective planning, scoping and delivery of projectsOwning and evolving scalable billing platforms and processes across multi-products, with clear margin visibility. Set up to ensure billing effectiveness, timeliness and accuracyLeading revenue assurance and reconciliation process to mitigate leakageLeading margin optimisation initiatives, such by implementing margin guardrails, bundles and internal controls on vendor price increasesEnsuring full regulatory compliance and data security, especially in high-volume mobile and tech productsQualifications & Experience5+ years billing leadership experience in the telecoms/mobile/IT sectorHighly proactive self-starter with the will to succeedProven track record of success in senior billing rolesProven track record of leading successful teams, bringing about change and driving team engagementProfessional standard of report writingVerbal communication skills to be of high standardAbility to communicate with customers and colleagues in succinct mannerConfident in ability to influence senior and junior colleaguesPositive outlook, ability to work well in teams, driven, pleasant/helpful/optimistic, minimal supervision required, empowering attitudeAbility to prioritise tasks for maximum effectivenessProficient in Excel, Word and OutlookExperience with aBILLity, Tekton, or other leading billing platformsMicrosoft Dynamics would be advantageousBenefits & ConditionsSalary £80k DOE25 Days Holiday + 8 Bank HolidaysHybrid working for a good work/life balance (2-3 days a week in our Reigate office)Personalised training and development pathwaysA rewarding Refer a friend scheme (£1,000)The flexibility to adjust your holiday allowanceWhere your values align with oursWork together to win togetherBe brave and think differentlyOwn it and never give upStrive to be the bestStay curious and keep learningMeet OpusEstablished in 1992, we are different to the rest, priding ourselves on being a customer-driven and service-led technology provider. Our focus is delivering tailored technology with purpose and building long-term partnerships with our clients.In 2023, we launched the next phase of our ambitious growth strategy with the goal of doubling our turnover by 2026. We\'re on track to meet this target, and we\'re seeking top talent like you to join us on this exciting journey.By joining Opus, you embark on an exhilarating journey filled with impactful projects and continuous professional development, empowering you to expand your expertise and leave a significant mark on businesses nationally.If you\'re ready to be part of a dynamic team and help us reach new heights, we\'d love to hear from you.
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