Overview
Product Support Engineer - Rail at Rolls-Royce Power Systems AG
Responsibilities
* Perform preventative, scheduled maintenance and/or corrective maintenance activities in accordance with the maintenance schedule, manuals and contract.
* Actively participate in continuous improvement activities for maintenance and procedures, including suggesting improvements.
* Conduct planned maintenance tasks in accordance with operating instructions.
* Attend and participate in meetings with the customer to obtain sign-off for work carried out on customer equipment.
* Complete relevant documentation for all work to accurately record activities for the company and the customer.
* Proactively participate in the company’s HSQE management processes.
* Maintain cleanliness of onsite facilities.
* Attend local and factory training courses to ensure skills remain current.
* Participate in 24/7 shift work including on-call when required.
* Work as a mobile engineer if required; a van will be provided.
* Cover related activities as reasonably required (e.g., work in another depot).
* Accurately report parts used during service work to ensure stock is effectively controlled and accounted for.
* Make effective use of IT systems such as Go!Care, C4S, eWeb, Go!Manage, Go, Diasys, Outlook, etc.
Qualifications & Skills
* From an engineering background with relevant qualifications; enthusiastic, proactive with good initiative, organizing skills and a flexible attitude. Works well with others. Outstanding safety awareness.
* Computer literate with good keyboard skills; proficient in MS Office (especially Excel, Word and email). On-the-job training provided for SAP, MTU Business Portal.
* Competent writer of business letters, emails and detailed technical reports.
Employment details
* Vertragsart Permanent
* Seniority level Entry level
* Employment type Contract
* Job function Information Technology
* Industries Machinery Manufacturing
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