An exciting opportunity has opened up to manage our Portland Street Store.
* Do you have a considerable amount of recent retail management experience in a fast‑paced environment?
* Are you an excellent communicator who can deliver high class customer service while leading and inspiring a team and positive environment?
* Would you describe yourself as a creative person who is strategic and a forward thinker?
Are you ready to take your retail management skills to the next level and make a real impact - in this all encompassing role of our beloved children's store. We are seeking an experienced and motivated Store Manager with a passion for retail, people, and making a real difference in the community. This is an exciting chance leading the full operation, shaping its culture, and becoming the welcoming face of a well loved Guild Care store.
Why Join Guild Care?
At Guild Care, we believe in putting people first—our clients and our team. We offer a warm, inclusive, and supportive working environment, where staff are encouraged to grow, develop, and thrive.
We offer competitive salary and benefits including:
* Annual Wellbeing Day off
* Employee Assistance Programme (free confidential advice on wellbeing, family, debt, and more)
* Cycle to Work scheme
* Free Specsavers eye care vouchers
* Option to buy and sell annual leave
* Health cash plan (silver and gold)
Interested? If you’re passionate about retail and making a difference in your community, we’d love to hear from you.
For more information read below and visit Guild Care's website to read the full job spec and apply via our website today... only those suitable will be contacted.
Guild Care are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all staff and volunteers. If you’re passionate about making a difference and share our values, we’d love to hear from you.
About The Role
As Store Manager, you will oversee the smooth and effective running of one of our children's store. You will deliver an exceptional customer experience, ensure excellent standards of merchandising and stock management, and lead a dedicated diverse team of staff and volunteers.
This is a hands-on, fast-paced role where creativity, strong leadership and high standards are essential. You will motivate your team making it a positive, inclusive and fun environment for them to work in. You will maintain an engaging shopping environment, maximise sales, and help raise awareness of Guild Care’s work supporting people in the Worthing community.
Key Responsibilities
* Lead the day-to-day operation of the shop.
* Manage and process stock, including deliveries and donations.
* Ensure outstanding visual merchandising and high standards of cleanliness.
* Rotate and manage stock in line with Area Manager guidance.
* Maintain safe, secure procedures for stock, cash handling, banking and tills.
* Work to agreed income, sales, and expense budgets.
* Plan and deliver in-store promotions, special events and community engagement activities (including some out-of-hours work).
* Ensure full compliance with health & safety and trading standards.
* Deliver exceptional customer service at all times.
Essential Skills & Experience
* Significant experience in retail management.
* Excellent communication skills.
* Ability to take responsibility, use initiative and work independently.
* Good literacy and numeracy skills.
* Outstanding customer service approach.
* Strong organisational and planning ability.
* Experience working to budgets and targets (including forecasting, reporting and reviewing).
* Confident IT and administrative skills.
* Flexible and adaptable attitude.
* Ability to undertake reasonable lifting duties.
* Ability to provide a satisfactory DBS check.
For more information read below and visit Guild Care's website to read the full job spec and apply via our website today... only those suitable will be contacted.
Guild Care are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all staff and volunteers. If you’re passionate about making a difference and share our values, we’d love to hear from you.
Required Criteria
* Proven retail or store management experience with a track record of hitting sales targets.
* Excellent customer service and communication skills.
* IT-savvy, flexible, and ready to roll up your sleeves.
* A can-do attitude and the ability to work independently.
Desired Criteria
* Strong organisational and planning skills.
* Retail experience with children's wear and toys.
Skills Needed
Managing Teams, Cash Management, Microsoft Office Suite, Time Management/Organisational skills, Delegation
About The Company
Our story
Guild Care was founded in Worthing in 1933 by visionary volunteers dedicated to supporting vulnerable individuals in the local community. Originally known as Worthing Council of Social Service, the organisation focused on alleviating poverty, isolation, and health challenges during difficult times. Over the following decades, Guild Care consistently expanded its services, proactively responding to the community's evolving needs.
In the 1950s and 1960s, Guild Care established innovative day centres and residential care homes, significantly enhancing life quality for older adults and individuals with disabilities. Adapting continually, the charity later introduced specialised dementia care facilities and tailored services for those with learning disabilities.
Today, Guild Care supports over 3,000 people annually across West Sussex through a range of community-focused services. Remaining true to its founding values, the organisation is one of Worthing's largest employers, powered by almost 700 dedicated staff members and the essential contributions of more than 300 volunteers, all united in making a meaningful difference.
Company Culture
Our vision
Our vision is for all people in need of care to live fulfilling, safe and secure lives .
Our mission
We will achieve our vision by ensuring our support and services are accessible, effective and lovingly delivered .
Our BELIEF values
Brave | Engaging | Loving | Integrity | Everyone Matters | Free to Be Me
Our equality statement
At Guild Care, we are committed to fostering a culture of inclusivity, respect, and equality. We believe that diversity enriches our organisation and enables us to better serve our community.
We are proud to be an equal opportunities employer. We welcome applications from individuals of all backgrounds, regardless of age, disability, gender, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sexual orientation, or socio-economic background.
Join us in our mission to make a positive difference in people's lives.
Company Benefits
At Guild Care, we are proud to offer a comprehensive benefits package designed to support our employees in every aspect of their lives—financially, professionally, and personally.
Health and Wellbeing
Your wellbeing is our priority. Staff benefit from an annual Wellbeing Day, free flu vaccinations, and confidential support through the Wisdom Employee Assistance Programme. With schemes like Cycle 2 Work, free eye tests for eligible roles, and mental health support through the Care Workers Charity, we aim to promote a healthier, happier workforce.
Work-life Balance
We understand the importance of flexibility, offering favourable holiday terms, flexible working options, homeworking opportunities, and carers’ leave to help you balance work with life’s demands.
Professional Development
At Guild Care, your career growth is important to us. We provide progressive career pathways, mandatory training programmes, in-house learning opportunities, and access to professional qualifications, including accredited programmes and the Care Certificate.
A Supportive Work Environment
Join a local charity with over 90 years of history and a strong community focus. Employees enjoy supportive colleagues, job satisfaction, and opportunities to engage in events and fundraising activities. Our inclusive culture features initiatives such as length of service recognition, annual staff awards, and employee networking groups.
At Guild Care, we reinvest all our surpluses into our services, staff, and community, ensuring your work makes a meaningful difference every day.
Join us and be part of something extraordinary!
Vacation, Paid time off, Retirement plan and/or pension, Employee development programs, Employee discounts, Gym membership or wellness programs, Cycle to work, Referral bonus, Competitive salary, Long service recognition, Employee Assistance Scheme, Wellbeing Scheme, Blue Light Card, Work With Charities, Social Opportunities, Progression opportunities, Staff celebration events
Salary
£30,276.77 per year