Job Description Worth Recruiting – Property Industry Recruitment Vacancy: COMMERCIAL PROPERTY MANAGEMENT OPERATIONS MANAGER – Property Management Location: Woodford Green, IG8 Salary: £42,000 per annum Position: Permanent – Part Time Reference: WR 83068 Experienced Commercial Property Management Operations Manager required to oversee a mixed portfolio, lead a small team, manage compliance, and drive operational performance within a fast-paced independent property agency. An opportunity has arisen for an experienced Commercial Property Management Operations Manager to join a respected independent property agency in Woodford Green. This is a senior, hands-on position working closely with the Directors as a true second-in-command. The successful candidate will take responsibility for the day-to-day operational management of a commercial and residential portfolio, while also overseeing lettings and team performance. This role will suit someone who enjoys autonomy, takes ownership, and is confident managing both people and property operations in a client-facing environment. What You'll Be Doing / Key Responsibilities: Managing a commercial property portfolio, including rent and service charge collection, rent reviews, lease renewals, and tenant liaison Overseeing residential management, ensuring timely rent collection and full maintenance coordination Acting as the main escalation point for tenants, landlords, and contractors — resolving issues proactively Negotiating commercial leases and managing the commercial lettings process from marketing through to completion Ensuring full compliance across legal documentation, deposits, and safety certification Overseeing contractors and works across the portfolio Leading and managing a small team, monitoring performance, attendance, and productivity Supporting the Directors with operational decision-making and branch performance What We're Looking For (Skills & Experience): Minimum 5 years’ experience within Commercial Property Lettings / Management (essential) Proven background working within a commercial property agency environment Strong understanding of rent collection, service charges, lease events, and compliance Confident handling client accounting processes and comfortable with legal terminology Strong numeracy skills with solid Excel capability Experience managing or supervising team members Highly organised with the ability to manage multiple priorities effectively Comfortable working in a fast-paced, hands-on environment Access to own vehicle Accountable, solutions-focused, and resilient What's In It For You? Senior operational role with real autonomy and responsibility Direct exposure to business decision-making Opportunity to influence processes and improve operational performance Varied role across commercial management, residential management, and lettings Stable, long-term opportunity within an independent agency environment Competitive salary reflective of experience Ready to take the next step in your property career? If you are interested in this Commercial Property Management Operations Manager role, please contact the Property Recruitment Team at Worth Recruiting today, quoting reference: WR 83068. About Your Application: Response Time: We receive a great many applications and respond as quickly as possible. If you have not heard from us within 48 working hours, please assume that on this occasion your application has not been successful. Data Protection: Worth Recruiting is acting as a recruitment agency in relation to this position. By submitting your application, you consent to Worth Recruiting processing and storing your data for the purposes of your job search. For more information, please see our privacy policy on our website. Confidentiality: All communications with Worth Recruiting are completely confidential. We will always need to speak with you before we are able to submit your CV to our client. Please Note: This vacancy summary is intended as a general guide only and should NOT be used as a definitive job description. Our job advert, including details of salary, working hours or location may change without notice and in any case, are likely be highly influenced by the skills, qualifications, previous experience, attitude, ability and personal requirements of the candidate. About Worth Recruiting: Worth Recruiting provides a bespoke recruitment service to the Property Industry offering roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management, Financial Services, and Prop Tech. Find out more at: worthrecruiting.me. Job Reference: WR83068 – Commercial Property Management Operations Manager – Property Management